| 
		Below are copies of the
			compliments through e-mailed we have received from 
			our clients in the last few years, starting from the most recent: 
				
			Note: for protection of their privacy  their e-mail address was slightly altered, so 
		that web-bots cannot harvest their contact info  
			Again in 2018 for my 30 years of 
			dedication to my clients in my contractor business 
			& custom sheet metal shop | 
		
		
			| From: Bridget Brunner 
			<cedarstainedglass@yahoo.c*m> Sent: Saturday, 
			May 26 / 2025
 Subject: Re: Copper Cap
 
 Hello, you fabricated a copper cap for me last fall, and we have 
			finally gotten around to installing it. It looks wonderful, 
			wonderful workmanship. Thank you for the good work. I will attach 
			photos now, and I’ll remember to send you photos when the cabin 
			Exterior is finished has siding, and the other roofing is done…
 
 
	  		
    		
			
			 | 
		
			| From: Ty McGhee <ty.mcghee@yahoo.c*m> Sent: Tuesday, 
			February 18, 2025
 Subject: Re: Copper cap for 8/12 hip/pyramid 
			roof for 16 x 16 porch
 
 Hello David,
 This entire process has gone really well including 
			the quick manufacture, ship, pictures, and installation advice. I 
			look forward to its arrival. I’ll be installing it myself using my 
			Festool impact driver. I appreciate the detailed installation 
			instructions and will follow your advice.
 
 I’ll send pics 
			when it’s installed. It’s been a pleasure doing business with you.
			Best regards, Ty McGhee
 
 Saturday, February 22, 2025
 
 Hello David, just arrived undamaged. Looks really good. You are 
			right, I am pleased. Well made quality product with thick material. 
			I agree that it took great skill to construct it in one piece. Nice 
			job ! Will send pics after installation once I get set up. Thanks 
			again as nd. Best regards, Ty McGhee
 
	  		
					 
	  		
			Sunday, February 23, 2025
 Looks good and fits well. Happy customer. 
			Thanks again, Ty McGhee
 
	  		
					 
    		
			Tuesday, February 25, 2025
 Hello David, project complete. I used the 
			longer 2 inch SS screws with your sealing washers. They did not poke 
			through the porch ceiling so all is well. Thanks again for 
			everything. The price point, material, craftsmanship and customer 
			service met all my expectations and beyond. It’s reassuring to do 
			business with someone who is genuinely interested in making quality 
			products and focused on doing what they can to make sure they are 
			installed correctly.
 Best regards, Ty McGhee
 
	  		
			
					 | 
		
			| From: John Cencak 
			<john.cencak@joneswholesale.c*m> Sent: Monday, February 17, 2025 
			8:02 AM
 Subject: RE: Cencak/Engerer chimney cap Long Beach CA
 
 Dave,
 Good morning. I returned from the business travels and 
			uncrated the chimney cap. All looks well as expected and I installed 
			the anchor brackets and hardwood frame this past weekend.
 
 My 
			compliments, your design & specifications were 100%, worked 
			brilliantly and was fairly easy to complete… Thank you.
 
 I do 
			have a question regarding the finial prep and connections.
 PREP. 
			The copper tubes that receive the finial rods are capped and 
			soldered, do you recommend removing the caps by applying torch heat 
			to release the solder or simply cutting the tubes at the base of the 
			caps?
 Connections. After inserting the final rods into the 
			anchoring tubes, do you recommend simply placing the finials onto 
			the rods with and remain by gravity? Or do you recommend a soldered 
			connection at the base after being placed onto the rods?
 
 I 
			hope to install/place the chimney cap this weekend, 2/22/2025. I 
			will send images when completed.
 
 Best regards,
 John 
			Cencake
 
 
	  		
					 | 
		
			| From: 
			Jeff Wonser <jwchronicles@outlook.c*m> Sent: Tuesday, 
			October 22 / 2024
 Subject: Re: Wonser - Copper Door Awning
 
 Good morning David,
 We took delivery of our new “vent-less” clothes dryer yesterday, so I spent Saturday removing the old dryer vent from above the door, replacing the affected siding, and then installing the copper awning. I knew it would be a project, and it took me most of the day.
 
  I managed the extra slope to a more appropriate grade and think the finished product looks terrific! I made some artificial rain with the hose and it all works as it should. It is a stout awning for sure and I know it will outlast the home.
 
 Thanks for your work!
Jeff
 | 
		
			| From: Bill Downey <bdowney@triumphsigns.c*m> Sent: Thursday, March 7, 2024 10:51 AM
 Subject: Delivery!
 
 Hi David,
 The fire pit cover hit our dock at 1pm EST this 
			afternoon. I had the guys open the crate while the driver watched 
			too, then signed his receipt. Couple photos attached of the crate 
			opened. All the guys commented on the solid build of the crate. :)
  
 The copper cover looks awesome in person!! I expected no less after 
			finding you, reviewing all your work projects you have completed 
			over the years!
 
 Once I get the cover on our fire pit and we 
			get our flowers planted this season, I will take photos from 
			different angles of it installed and send to you for your use.
 
 THANK YOU!!
 William Downey
 CEO of TRIUMPH
 
 From: Bill Downey 
			<bdowney@triumphsigns.c*m>
 Sent: Friday, May 17, 2024
 Subject: Follow Up
 
 Hi David, I mentioned that I would 
			follow up with a few more photos of your work once Diane got all her 
			flowers planted. Here are a couple photos that you might want to use 
			in your marketing and/or website. If not, please know how much we 
			appreciate your work and happy that we found you. We absolutely love 
			the custom copper cover you built for us. We’ve talked about you on 
			several occasions now, when everyone and anyone has visited and seen 
			your craftsmanship. No one can see it without asking 'Where did you 
			find or get that beautiful fire pit cover.'
 
 
  
 “If you’re looking for a lifelong custom fire pit cover, look no 
			further than David @ Copper By Design! This gentleman is a true 
			craftsman of quality hand built custom copper!” “David takes every 
			detail to heart, even down to his custom-built crates to deliver the 
			finest copper work one will find, look no further for true quality & 
			integrity.”
 
 Sincerely - Bill & Diane
 
 | 
		
			| From: David Buckley <davidfbuckley36@gmail.c*m> Date: 10/30/23
 Subject: 2 roof caps with weather vane and finial
 
 David,
 We got back to Bellingham last night safe and sound with 
			the caps.
 Thanks for the detailed instructions and thanks for 
			taking the time for going through things with us. I’ll keep you 
			posted on progress (and pictures). Not yet sure when installation 
			will happen. Hopefully, soon if we can get a good weather day in the 
			next 2 or 3 weekends.
 
 David Buckley
 
	  		
					 | 
		
			| 
	  			    
    				Deb Colbert <deb.colbert@yahoo.c*m>Subject: Progress 
					Photos
 Date: 3/10/23
 
 Dave Rich,
 You are an awesome Artisan!!! The copper fire 
					pit cover is perfect for our little backyard oasis! Such 
					craftsmanship and beauty in the pieces you create, I so 
					blessed to own such a fine piece of art!!!!
 
	  			    
	  			  
					
					 | 
		
			| From: Steven Cox <stcox2@vt.e*u> Sent: 
			Thursday, December 14 - 2022
 Subject: Re: Help with an ugly 
			turret roof
 
 Thank you David for running an extraordinary business. Your 
			craftsmanship, integrity, and responsiveness is beyond compare.
 
 (this was concerning a refunded 
			deposit of their canceled project, by the client's request)
 | 
		
			| From: Rosa Landry <rosazlandry@gmail.c*m> Date: November 20 2022
  
 Thanks to David Rich of Copper By Design for designing and 
			fabricating our glorious Egret Chimney Cap!! It is the crowning 
			jewel of our new house! David communicated with us from start to 
			finish, sending us photos to give us updates and get our input. He 
			shipped it to us in Louisiana and it arrived in perfect shape. I 
			highly recommend Copper By Design. Excellent quality and 
			workmanship.
 Rosa Landry
 | 
		
			| From: Michael Dorf <michael@learncomputer.c*m> Sent: Thursday, October 13, 2022
 Subject: Re: Copper 
			top for a tower photos
 
 Hi David,
 I just wanted to let you know that we've installed the 
			roof cap. The link below points to a Dropbox folder that has the 
			installation pictures (the filename numbers are in the sequence of 
			the installation steps). Please feel free to use any or all of these 
			to showcase on your website.
 Facebook Album
 
 Thank you again for doing such an amazing 
			job on the cap. Also, a special thank you for making the wood ring, 
			which has made all the difference in the installation! I don't think 
			we would be able to make one as precisely fitting the cap as the one 
			you sent us.
 
 In terms of the installation steps, I believe 
			the pictures are self-explanatory:
 a) removed the top layer of 
			tiles to expose the ridges,
 b) added some plywood base,
 c) 
			added a roofing membrane and mounted the ring over it with the long 
			screws you provided (pre-drilled the screw holes with a countersink 
			bit),
 d) added a layer of torch-down over the plywood base, 
			overlapping ring (used a torch to heat it up to adhere well),
 e) 
			mounted the cap over the ring with the provided short screws,
 f) 
			filled in the gaps with a color-matched mortar/cement mix.
 
 We 
			really love the new look of the tower and have been receiving 
			similar feedback from others.
 
 Thank you again for all your 
			work on this project! If you have any questions or if you ever need 
			a reference, absolutely feel free to use me as one.
 
 Michael
 650-995-4374
 
 
			
					
					 | 
		
			| From: Jonah Rice 
			<jonahr978@gmail.c*m> Subject: Pics of Roof Cap Vent
 Date: 10/10/22
 
 Hi Rich,
 FYI on pics. Roof cap installation worked like a charm! 
			Great instructions and I appreciate your attention to detail (glue, 
			double headed nails to set placement prior to reinstall of ss 
			screws, etc.). My son agrees. He’s been helping with my micro cabin 
			construction projects.
 We will keep you in mind for other 
			projects for sure as well as tell folks about you and your work.
 Thanks.
 Jonah
 
 
			
					
					 | 
		
			| From: Nick Kirchner <mpii@ix.netcom.c*m> Subject: Address to send Weathervane Photo thumdrive
 Date: 8/1/22
 
 Hi David,
 Please find the enclosed photos and vids on a thumb 
			drive. Feel free to use, modify, or include them in whatever media 
			is to your advantage. The photos should be self-explanatory.
 
 Before the install, we flew the vane for a week or so at our place, 
			which is pretty windy. I noticed a slight wag in high gusts, bowing 
			to a spring in the spindle, so I machined a new shaft out of a 
			single bar of high carbon steel, which is very stiff. You can see 
			Alex sliding this into the copper sleeve on the cone - a very snug 
			fit.
 
 Then just 2 days after the install, we had a wind event 
			- 'Hurricane Winds' according to the weather service. It ripped 
			large limbs off trees - but the weathervane and cone were unscathed. 
			You can see the vane swing wildly in the gathering storm, which hit 
			in full force about an hour after that vid was shot.
 
 Let me 
			say how impressed we are with the cone structure. It certainly was 
			tested in that storm, without the slightest motion. The total weight 
			of the weathervane assembly is ~ 150 lbs. With a solid cone 
			foundation and the carbon steel spindle there is no visible wag, 
			even in strong wind gusts. This certainly meets my every 
			expectation. Congratulations on a great job engineering the cone!
 
 Best regards,
 Nick, Donna, and Alex Kirchner
 
 
    		
			
      	  
	  	    
	  	    
			
			
    		
	  			  
			
			
			
					 | 
		
			| From: Nicole T. McGlone 
			<nmcglone@herrmanlumber.c*m> Subject: RE: Branson Cove Lot 7
 Date: 5/13/22
 
 Hi David:
 We have finally completed our firepit project and I 
			just wanted to share some photos with you. Thanks again for such a 
			great job with the cover we ordered!
 
 Be well,
 Nicole T. 
			McGlone of Herrman Lumber Co.
 Installed Sales 
			Coordinator/Designer
 2860 S Austin Ave
 Springfield, MO 65807
 Showroom: 417-444-5088
 
 
			
      
	  	  
	  			  
					
					 | 
		
			| From: Brendan Tully <brendanwtully@gmail.c*m> Subject: Re: Got it!
 Date: 3/19/22
 
 Hi David,
 Just wanted to let you know, it arrived safely without damage. Thank 
			you very much. Will install tomorrow hopefully and send you pics.
 My thanks!
 -Brendan
 
 Date: 4/7/22
 Hi David!
 Sorry I haven’t gotten back to you! It arrived so well packaged 
			- my thanks. I just love it! It adds so much to the room. I’ll send 
			you some more photos without the blue tape, as soon as I am done 
			painting around it. Meanwhile, here are some photos.
 
 
			
      
	  	  
	  			  
					
					 | 
		
			| On September 14, 2021 I received a text message early in the morning 
			from my client along with these photos to share: 
 
  Good 
			morning! The cover arrived about 1 hour ago. The FedEx driver was so 
			curious that he helped open the crate! Attached are pictures. We are 
			so happy; it was worth the wait. So glad we found you. Torin and 
			David, you are artists. 
 Kathy and Charlie Pemberton
 | 
		
			| From: Todd Fijewski <tfijewski@yahoo.c*m> Subject: Fire pit cover and table
 Date: 12/11/20
 
 I was 
			fortunate to find copper by design on the internet when looking for 
			someone to make the perfect fire pit cover for me. I had initially 
			had one made from stainless steel that was less than adequate. I 
			know immediately when speaking with Dave Rich that I have found the 
			right shop for my project. He had many examples of covers to choose 
			from to get us started. He listened to every detail and asked all 
			the right questions to ensure the cover would meet our standards. 
			Midway through the project, we decided for him to also build a table 
			that could fit directly over the fire pit cover, so that space could 
			also serve as a picnic table. We are thrilled with both the fire pit 
			cover and the tabletop. I fully recommend copper by design and will 
			use them again in the future.
 
 Thank you Dave
 
 Todd and 
			Jamie Fijewski
 
 
			
      
	  	  
	  			  
					
					 | 
		
			| From: David Harrington <davidharrington118@gmail.c*m> Subject: Re: Before /after cap at Arch Street
 Date: 7/20 to 9/1/2020
 
 On Mon, Jul 20, 2020 David Harrington wrote:
 Thanks 
			for the hardware. Install went smoothly. More pics later
 David 
			Harrington
 
 On Wed, Aug 5, 2020 David Harrington wrote:
 Here 
			are a few finished photos of the house. Can you re-use the shipping 
			container? I have no use for it and I hate to demolish it. The 
			finial is the right look for the simplicity of the house and the 
			paint job. Thanks again. Its reflective enough that people look up 
			at it.
 David Harrington
 --
 Good 
			morning David,
 I suppose I could use that crate eventually, but 
			it would not be worth the cost of shipping it back to me. I made 
			that crate to fit your cap, and it may be a few years until I have 
			need for a crate that same size. Thank you so much for those 
			wonderful photos. I have already processed them and posted onto my 
			FB business profile as a featured project:
 https://www.facebook.com/media/set/?vanity=1DavidRich&set=a.3210238352331646
 
 On Tue, Sep 1, 2020 David Harrington wrote:
 Great 
			display on your Facebook page of the whole project.
 For the 
			shipping create I will just hang onto it for awhile to see if I can 
			re-purpose it.
 Thanks again for all of your talented work.
 David Harrington
 
 
			
			
			
			
			
			
			
			
			
			
			 | 
		
			| From: Matt Donovan <MattD@jbarrow.c*m> Subject: Your work 
			10 years later
 Date: 8/27/2020
 
 Hi David,
 Hope 
			you are doing well all are healthy and happy with all the Covid 
			craziness. Fun seeing my kitchen on your website, and thought you 
			would like to see what it looks like now, some 10 years later - we 
			absolutely love it.
 
 I'm also interested in new small project.
 Looking for a small copper table for my camper. (Pic attached of 
			rough size/layout). Can you also give an add if we go with hampered 
			copper look.
 
 Thanks, we love your work!
 Matt & Darcy
 
 
    		
			
			  | 
		
			| From: Terry Whitson <terrywhtsn@verizon.n*t> Subject: 
			Gazebo cap completed
 Date: 8/3/2020
 
 Hi David,
 
 We 
			want to thank you so much for your excellent work and getting it so 
			fast. The directions were perfect. Les is a retired mechanic so he 
			has any tool and the knowledge. He shined it up last night, and then 
			our contractor came by today to install and it fit just 
			perfectly. The contractor said he had never seen one made so nicely 
			and such a perfect fit. Can't give you any other suggestions since 
			you already have it dialed in.
 
 This was a major job. It had a 
			spa in it on a step up wooden deck. Contractor moved gazebo off, 
			tore out spa and deck, layed new deck that perfectly match existing 
			deck, and put gazebo back on. Took eight guys to move. Then he 
			replaced anything and everything that needed it since it was about 35 
			years old, but made it better than you could buy today.
 
 Thanks 
			again. If we need anything else you will hear from us.
 
 
    		
			
			  | 
		
			| From: 
			Chris Sarkinen <chris_sarkinen@rdale.o*g>  Subject: Flipping you 
			on your head
 Date: 8/5/2019
 
 Hello David!!
 Your 
			work of art is serving us more than well! (Please see attached 
			picture)
 I have an itch to beautify my home that includes copper, 
			and flipping you on your head. I’d love to commission you to build 
			us a couple copper window boxes. They’d essentially be the shape of 
			the handi-work in your picture, but flipped!
 One window box would 
			be more than large, (six feet wide) as it would be under a bank of 
			three windows. Rest assured, the massive size is warranted as it 
			would sit on a large elevation of our garage that is otherwise 
			boring and unsightly. The second window box would be half the size 
			as it would sit under a three foot window. (I know these 
			measurements are on the vague side....this email is meant as a 
			conversation starter)
 I’m hoping this proposal has some 
			mystique/appeal as it’s a bit out of the mainstream!!
 
 Looking 
			forward to your thoughts—Chris and Christine
 | 
		
			| Here is a photo copy of the nice letter Thomas had included with the 
			flash-drive he mailed to me that had all these install photos to 
			share with you. 
 
		  	  
		      
				
				
				
				
				
				
				
				
				
				
	  		  
				
				
				 
				
				He writes: 7 July 2019 
 David,
 I've enclosed digital 
			photos of the recent cap installation.
 You are truly a Master 
			Craftsman, and I'm convinced there is no one else in this Country 
			that had the ability to fabricate such masterpieces.
 I am 100% 
			saticfied with your customer service & end results. After studying 
			these caps as they sit atop the chimneys, there isn't one thing that 
			could have been designed better.
 
 Most scincerely Thomas
 
 By the way, that's me in the JLG, my Son-in-law was the ground 
			guy. I'll never understand how the crane operator hit the back 
			chimney totally in the blind. 3 caps, 2 hours install - start to 
			finish.
 
 
		  	  
		      
				
				
				
				
				
				
				
				
				
				
	  		  
				
				
				 
				
			 | 
		
			| 
    			
				From: <isdra@embarqmail.c*m> Subject: Re: Vented Roof Cap - 6 sided
 Date: Tue, 4 June 2019
 
 
			  Hi David,The copper vent cap you 
			  crafted for me back in March is finally installed! Just finished 
			  yesterday and am attaching photos of the process. It was a perfect 
			  fit and installation per your instructions was done without hitch! 
			  I couldn’t be happier with the results. I glued the blocks Sunday, 
			  Monday I had perfect weather to complete.
 
 I also added a 
			  fine screen over the opening before installing the cap, which may 
			  not be necessary but I plan to create a way to have air flow from 
			  inside the building as well, so want to keep little pests out. I 
			  can always remove if it becomes a problem. Adding soffet vents, 
			  pulling down insulation and adding vent channels, drilling side 
			  holes to connect rafter bays, etc was a very long side trip and 
			  certainly would have been so much BETTER had it been done during 
			  the initial build! But I now intimately know all about building 
			  airflow and how to do it!
 
 I am delighted with my simple but 
			  amazing copper cap. Thank you and it was a pleasure doing business 
			  with you.
 
 Be well,
 Isdra
 
 You 
			  are a Being of Light - A Traveler through the Dimensions to Serve 
			  as an Awakener of Humanity:
 
 Note: click on her photo to see all 
			  19 photos of this fabrication and installation process.
 | 
		
			| 
    			
				From: 
				Miley,Robert A <RMILEY@travelers.c*m>Sent: Thursday, January 
				31, 2019
 Subject: Re: Miley Lantern Style Chimney Cap
 
 
			  David:
 I just wanted to let you 
			  know that the chimney cap did arrive (last Friday). I have not yet 
			  installed it (we had snow on the ground when it arrived and got 
			  another 6 inches yesterday so it may be a little bit), but I did 
			  open the crate and take it out. It is better than I hoped. You did 
			  a terrific job. I will definitely send you pictures once it goes 
			  up, but in the interim I wanted to make sure you knew I received 
			  it, and how pleased I am with the result. I showed it to some 
			  friends while it was out of the crate (I have since put it back in 
			  so it is still brand new when I finally am able to install it), 
			  and they said “wow, that looks awesome – it really matches your 
			  lanterns” (I had not told them that the inspiration for the design 
			  was the lanterns. You nailed it. Thanks very much.
 
 Bob 
			  Mileys
 
 Sent: Saturday, 
			  May 4, 2019
 
 Put up the chimney cap! Had snow on the 
			  ground until mid March, then rain every weekend. Looks and fits 
			  great. Thanks very much. Very happy with how it came out.
 
 Click on this image to see all 
			  44 
			  fabrication and installation photos:
 
 
		  	  
		      
				
				
				
				
				
				
				
				
				
				
	  		  
				
				
				 
				
				 | 
		
			| 
    		From: "Patrick 
				Beyer" <pbeyer@acosta.c*m>Subject: RE: Fire pit cover order
 Date: Mon, 19 Nov 2018
 
 
			  Hi David,Yes, the delivery was very 
			  successful, the lid looks great and we received a ton of 
			  complements for our wedding last weekend. Attached are a couple of 
			  pictures.
 
 Thanks for everything!!!!
 Patrick (Pat) Beyer, 
			  VP of Fresh Foods
 Acosta
 
 Click on this image to see all 27 
			  fabrication and installation photos
 
		  	  
		    
			  
			  
			  
			  
			  
			  
			  
			  
			  
			  
			  
			  
			   | 
		
			|  From: "Sandy 
		  Tipp" <sandy.marie@comcast.n*t> Subject: RE: Fire pit cover order
 Date: Fri, 12 Oct 2018
 
 
			  Mr. Rich, 
			  The cover was delivered
			  
			  yesterday afternoon. We got it opened and in place this 
			  morning. It fits and looks great. 
			  Thanx 
			  Sandy for Hilton Hudson
 Click on this image to see all 29 
			  fabrication and installation photos
 | 
		
			| 
    		
			
    		
			
			
    		From: 
			William & Babara Broyles <wjbroyles@yahoo.c*m>Subject:
			Broyles Hexagon Gazebo Cap Shipment
 Date: Sat, 15 Sept 2018
   
				Thank you for everything!  It has been a great experience 
				working with you, and for all of the information and expertise 
				that you have shared with us by phone and by your website.  Wish 
				all businesses would be run like Copper By Design.  Looking 
				forward to receiving our copper roof cap.  Timing will be 
				perfect with the stage that we are in with roofing.  
 
				Barb Date: Wed, 19 Sept 2018
 
 Thanks for checking on the tracking # and for letting me 
				know the approximate arrival time for delivery.  We appreciate 
				the installation information details.  That is much appreciated, 
				as working with the copper roof cap is all new for us, and we 
				want to be sure to do it right.  Rain is coming this way again, 
				but hoping that we can install it this weekend.  Thanks again 
				for your great customer service!Date: Sat, 15 Sept 2018
 
					
						Barb
 Date: Sat, 22 Sept 2018
 
 
					Our copper cap has arrived, and it came in perfect shape.  
					Great job on the crate!  It is beautiful!  Looking forward 
					to seeing it up on our gazebo when the weather cooperates.  
					I plan to take photos of the process of installation and 
					will get back with you, if we have questions during the 
					process.  Thanks again. 
				 
					Barb 
    		
			
    		
			
			
			Date: Thur, 18 Oct 2018
 
					Hi David, 
					Sorry to be so long in sending our gazebo roof cap 
					installation photos.  We have been in a rush to finish work 
					on the gazebo exterior, and also doing sealing of some of 
					our wood for the ceiling and furniture while it could be 
					done outdoors, and before the temps drop even more and the 
					snow flies.  The temps have really dropped suddenly in the 
					past week and a half. It had been unusually warm here, which 
					was great for us. We have been putting in some very long 
					hours, so did not get photos sent as planned.  We are really 
					pleased with our roof cap.  Love how it looks.  It has been 
					tested out in some heavy rains, and it has functioned 
					perfectly.  Thanks again for our beautiful roof cap. 
				 
					Below is the link for our installation photos, and how it 
					currently looks with the gazebo progression. 
				 
				 
					Thanks again, 
					Barb 
    		
			
    		
			
			
      
				
	  
				
	  
	  			    
    		
	  			  
					
					 
					Click on this image to see all 29 fabrication and 
					installation photos | 
		
			| 
    		
			
    		
			
			
    		From: 
			Tom Collins <tom.collins@connectionshs.c*m>
  Subject:
			Mantles, Spark Arrest Screens, & Cinder Trays Date: Thur, 30 Aug 2018
   
			
			David, 
			
			 You 
			are an Atrist and craftmen. It has been a pleasure working through 
			this process with you. Thank you!!!    
			Tom & Laura Collinsof Dallas Texas
 CEO. Medical City 
			GreenOaks Hospital
 
			To see all 97 photos of this 6 piece project link to our:FaceBook 
			photo album
 | 
		
			| 
    		
			
    		
			
			
    		From: 
			Michael Smith <michael.l.smith@siemens.c*m>
  Subject: 
			Copper Chimney Flashing w/2 Crickets Date: Tue, 28 June 2018
   
			
			David, 
			
			 Yes, it arrived.  The crate is sitting in my driveway, 
			unopened.  But based on the appearance of the outside of the 
			crate, and all of the photos you sent during fabrication and 
			packaging, I have absolutely no worries that everything is intact.   
			
			Thanks for checking in.  You are a pro and the experience has 
			been worth every penny. 
			
			  
			
			Michael L. Smith 
			
			Senior Project Manager 
			
			  
			
			Siemens Industry, Inc. 
			
			Building Technologies Division 
			
			7810 Shaffer Parkway, Suite 100 
			
			Littleton, CO 80127 | 
		
			| From: 
			Patti Rish <pattirish12@gmail.c*m> 
  Subject: 
			Firepit Cover Date: Sunt, 15 July 2018
   
				David,
					We received the fire pit cover and love it! I didn't realize 
					how hot the handle will get in the sun, but I'll just keep a 
					glove nearby.  
					I'll send pictures soon.
 Best,
 
					Patti | 
		
			| From: 
			Margaret Groves <mng@quickreckoning.c*m> 
  Subject: 
			Cap mounted Date: Sat, 23 June 2018
   
				Wow, it looks beautiful! I will be there
				
				Wednesday to collect it. Thank you so much.
 Margaret
 Date: Fri, 29 June 2018
 
   Hi David,We now have the turret cap mounted so I wanted 
			to send a couple of pics – it looks great!
 Thanks,Margaret
 | 
		
			|  From: 
			Todd Malfa <tmalfa@gmail.c*m> Subject: Re: Your custom copper 
			fire pit cover
 Date: Sat, 8 Apr 2018
 
 Thanks Dave.
 Received the fire pit cover
			
			today. Came on time and no issues. It looks awesome. Perfect 
			fit. My Wife loves it! Thanks so much for working with me and the 
			greatest workmanship on this piece. Attached are few pics for you. 
			Another happy customer. Cheers!
 
 Great working with you. I 
			think the outcome met expectations and not only is the cover great 
			accent/decorative piece for our patio, I think it also serves its 
			purpose as well.
 
			 
				Regards, 
				Todd | 
		
			| From: 
			Craig Gustafson <craig@gustafsonlawkc.c*m> Subject: Re: Custom copper work
 Date: Wed, 14 Feb 2018
 
 Hi David,
 The 
			chimney cap arrived yesterday around noon. I then spent several 
			hours getting the cap installed (mostly myself and a little help 
			from a neighbor who lifted the cap to me as I stood on a make-shift 
			scaffold) and had the inaugural fire and drinks on the patio 
			late afternoon. It looks beautiful! Photos below. Thanks for your 
			efforts!
 
 Best regards,
 Craig E. Gustafson, Attorney
 Gustafson Law LLC
 http://gustafsonlawkc.com/
 
 
    		
			
    		
    		
				
	  
				
	  
      			    
					
					 | 
		
			|  From: 
			J Burles <jim.burles@gmail.c*m> Subject: Re: Custom copper work
 Date: Thu, 23 Mar 2017
 
 David,
 Thanks for the great work and we got it all finished today 
			(attached a couple of quick pics) and it came together perfect, so 
			again we really appreciate it!
 
 Jim and Sherry
 | 
		
			|  From: 
			R <rbcziczo@yahoo.c*m> Subject: WooooHoooooo!!!!!
 Date: Mon, 
			20 Feb 2017
 
 Our chimney caps are so absolutely gorgeous. They looked amazing 
			in the pictures, but look even better in person.
 
 Our mason 
			isn't back yet, but we can't wait to get them up. We'll send 
			pictures.
 
 Thank you again to your and your brilliant artists 
			and fabricators. Your patience and guidance during this process was 
			invaluable.
 
 Have a great day!!
 - Roberta
 | 
		
			| 
    				
    
      
				
	  
				
	  
	  			    
	  			  
      			    
					
					 From: 
					Sudhakar Kurumella <kurumella@yahoo.c*m> Date: Sat, 11 
					Feb 2017
 Subject: Re: Your Custom Fire Pit Cover
 
 Hello David,
 Despite of Super Bowl and Blizzards postal delays, 
					The package arrived safe and sound The firepit cover is 
					nicely fitted to our firepit. An awesome handy work!! Here 
					are some pictures.
 | 
		
			| From: "Jim Hempleman" <jim_hempleman@premierintl.c*m> Subject: 
			Cupola Roof
  Date: Mon, 6 Feb 2017
 
 Hi David,
 I’m told that the box arrived today and the crate 
			looks to be in good condition. My best guess is we will not be back 
			at the lake house until mid to late April so unboxing will need to 
			wait until then. We can’t wait to see it. It has been a sincere 
			pleasure working with you. You are very, very thorough (a trait I 
			might also wear on occasion…J). Thanks for everything…
 
 Best!
 Jim
 | 
		
			|  From: 
			Robert E Coles <recoles007@gmail.c*m> Date: Sat, 31 Dec 2016
 Subject: Fire pit heat reflector pictures
 
 It looks great! Arrived in good condition. The tube at the 
			bottom near the gravel does get up above 500 degrees when measured 
			with IR thermometer but there doesn't seem to be a problem. I 
			imagine if the solder there drains away the sleeve will still hold 
			things fine. Very happy with it . Thanks for you excellent work!
 
 I will get more pictures of the next few 
			weeks. It is extremely stable as installed. The Finned pipe base 
			unit is fully buried in heavy gravel. The way my fire pit is 
			designed it is a cylinder that goes down about 3 feet and is filled 
			with gravel so that I could either have a wood fire or a gas fire 
			which is what we have created.
 
 The gravel is tightly packed 
			and because gravel is fairly heavy it has made it very stable. The 
			wire mash you supplied actually hooks over the burner for the gas 
			which lends it even more stability.
 
 Sincerely,
 Robert E. 
			Coles MD
 | 
		
			|  From: 
			David Hallett <davidhallett6@gmail.c*m> Date: Sun, 1 Jan 2017
 Subject: Best wishes from Napa
 
 Good morning David
 Sending you and all at Copper by Design my best wishes for a happy, 
			healthy and prosperous 2017. The chimney cap you made for me has 
			been tested by several winter storms with heavy horizontal rain from 
			40-50 mph winds. It is also developing a very nice weathered patina. 
			I absolutely made the right choice.
 
 Best regards
 David 
			Hallett
 | 
		
			|  From: 
			Chris Monz <cmonz@comcast.n*t> Subject: Completed project
 Date: Thu, 17 Nov 2016
 
 David-
 Attached are a few pictures of the 
			completed project- my son (age 12) and I had a fun time installing 
			the cap (we are rock climbers so know how to be safe with heights). 
			We are very happy with your service and excellent craftsmanship- the 
			cap fits great. It's looks awesome on the house.
 
 Best 
			regards,
 Chris
 | 
		
			|  From: 
			damv@aol.c*m Subject: I finally got the mantel installed this 
			week
 Date: Thu, 20 Oct 2016
 
 Hi David,
 I hope that everything is going 
			well up in Oregon. After six months, my finish carpenter finally 
			made it over here this week to install the mantel. I have attached a 
			couple of photos.
 My carpenter ended up using two pieces of L 
			shaped heavy gauge steel to mount the mantel. He drilled two holes 
			in the lower part of each L and bolted those to the studs on the 
			sides. The upper part of the L acted as a sort of ledge for the 
			mantel. He cut two grooves in the copper on the back of the mantel, 
			and we just slid the mantel into place. It is not going anywhere.
 
 My wife likes it, and it seems to deflect the fireplace heat as 
			we had hoped which will protect the TV. I might move the television 
			up an inch or two for better spacing, but we will see over the next 
			couple of weeks.
 
 Thanks for making the mantel. It is a nice 
			looking piece.
 
 Damian
 | 
		
			|  From: 
			Mark Person <msperson80@aol.c*m> Subject: Pictures of the copper 
			cap you made
 Date: Fri, 14 Oct 2016
 
 Hello David,
 Been meaning to send these 
			pictures for a while but life kept getting in the way. Anyway, I 
			have to say I am COMPLETELY satisfied with your work. I have 
			attached 3 pictures. The first is a comparison of the mockup I made 
			and then sent you dimensions from......looks good to me. The other 2 
			are the cap on top of the gazebo. Fits great and looks good. I plan 
			to let it weather naturally. Very happy with your work and with the 
			entire business process. You are an artisan and a professional.
 
 Best regards,
 Mark Person
 Clarkston, MI
 | 
		
			| From:
			From: Steve Garvin <steve.garvin@outlook.c*m> Subject: Re: Copper mantle
  Date: Mon, 10 Oct 2016
 
 David,
 We love our mantle.  I will be glad to send you some pictures.  David was great to work with and we have received several compliments on the mantle.  There was a small mark from shipping but I actually had forgotten about it until David mentioned it.
I will set a reminder on my phone to send you some pictures later tonight.  We are going to the state fair after work, but I'll get you something when we get home.  I'll send some photos showing the mantle close up and some showing it in the room.  Is there anything else you would like to see?
Thanks!
Steve
 | 
		
			|  From: 
			Donna Daniels <dsdwstpnt@aol.c*m> Subject: Re: Daniels Firepit 
			Cover Delivered
 Date: Fri, 5 Aug 2016
 
 Good Afternoon David,
 Thank you very much 
			for the fire pit cover and stand. We received in today and have set 
			it out already.
 
 The packaging and delivery could not have 
			been better. Attached is a picture. We will send a few when we are 
			using it as well. Today it is a bit rainy.
 
 Thanks so much.
 
 It has been a pleasure to work with you.
 Greg and Donna 
			Daniels
 | 
		
			| From: bryan pike 
			<michaelpike2001@yahoo.c*m> Subject: Re: Gazebo top
 Date: Wed, 
			15 Jun 2016
 
 Received the top in good condition. Got it 
			installed by following the instructions, everything went well. The 
			top looks great and I am completely satisfied.
 
 Thanks for 
			all the thorough correspondence throughout the process.
 
 Regards,
 BP
 | 
		
			|  From: 
			"Kittell, Patricia" <Patricia.Kittell@cshs.o*g> Subject: RE: Fire pit cover order
 Date: Mon, 6 Jun 2016
 
 Hi David
 THANK you for the beautiful fire pit cover! It 
			took me a while to get it uncrated, but now it’s on and looks GREAT! 
			Here are some pics for you. It was wonderful to work with you and 
			your team.
 Thanks 
			for everything!
 Patricia
 | 
		
			| From: Douglas Bunting <doug_bunting@yahoo.c*m> Date: Tue, 26 Apr 2016
 Subject: Re: 2 crates going to 20124
 
 David,
 Chimney caps arrived and I've uncrated them. 
			Everything is perfect. Absolutely beautiful craftsmanship, and the 
			crating was quite impressive as well. All of the internal 
			measurements are perfect, exactly what I needed. It may be several 
			months before I get to installing them, but I am certain it will be 
			completed without a hitch.
 
 Thanks very much!
 Doug
 | 
		
			| From: Elaine <SejPower@msn.c*m> Subject: Re: Roof Cap Progress for Vacaville, California
 Date: 
			Fri, 19 Feb 2016
 
 Hi David,
 I'm sorry it's taken me 
			so long to get back to you and let you know that the boxes 
			containing the roof caps were finally opened and the contents 
			inspected. They are beautiful and the workmanship is superb! They 
			look just like the pictures. As soon as the weather improves here in 
			northern California, we will call our roofer and have him install 
			them on the turrets. We will send you pics of the installation. 
			Thank you again for everything! Elaine
 
 | 
		
			| From: Mark Church <mchurch@mt-systems.c*m> 
  Subject: 
			Re: Fire Pit Rain Cap Date: Fri, 19 Feb 2016
 
 David,
 Thank You for 
			reaching out. The rain cap is working great and I will certainly get 
			you pictures. Here are my comments:
 1. If I had to do over I 
			probably make it smaller by at least 6".
 2. The weight is 
			significant, but I do manage it alone by rolling it like a wheel. 
			That technique actually makes it pretty easy.
 3. When I first put 
			it out there I was almost embarrassed, because it seemed sooo big 
			and sooo bright, but that quickly waned as my landscape architect 
			and others were so impressed by it's beauty. His exact words were it 
			is a work of Art. Now I can't imagine looking out there without it 
			being there.
 4. It is weathering great.
 5. No problems with it 
			blowing off yet, but I do have a plan if it does.
 6. I ended up 
			NOT putting any handles on it. Because of how I maneuver this cover 
			the handles aren't necessary.
 
 I'll get you some pictures now 
			with snow and in late spring when everything is green. I also want 
			to get you pictures of the copper roof flashing, gutters, and fascia 
			metal you did for us.
 
 I'm thinking about my next project: a 
			chimney cap to make for us.
 
 Chow!
 Mark
 | 
		
			|  From: 
			Vicky Lee <vicster_chin@yahoo.c*m> Date: Tue, 12 Jan 2016
 Subject: Wow!
 
 David, pls see attached pics. I picked 
			up the package yesterday once back at work from the weekend. Didn't 
			have time to install yesterday but did tonight because supposed to 
			rain tomorrow. All I can say is wow! It looks amazing and fits 
			absolutely perfectly. Don't even have to trim the corner board. 
			Needed to put a cloth under on the brick to get slightly more slope 
			for water to run but totally invisible. I cannot thank you enough 
			for helping to solve our problem with such a beautiful solution and 
			for a reasonable price. Please feel free to post this on your site 
			as a review and I am happy to say more about the process of working 
			with you if helpful. That process was absolutely seamless as well! 
			Thank you again and hope your new year is off to a great start! 
			Vicky.
 
 | 
		
			|  From: "Glenn Schoener" <gschoener@comcast.n*t> Subject: Re: Chimney Cap
 Date: Mon, 28 Dec 2015
 
 Hi 
			David:
 I hope that you and your family had a Merry Christmas. 
 
Thank you for sending the pictures. The quality and craftsmanship is simply amazing! I 
			can't wait to see the final product. Sorry for the delay. It's been busy at the Schoener 
			household over the holiday weekend. I'll mail the check in the 
			amount of $1,240.20 tomorrow. It was another Christmas present, 
			seeing that you were able to come in lower than your revised 
			estimate. Also, getting the pictures along the way has really made 
			this a fun process. You're doing it right!
 
 Thanks,
 Glenn
 | 
		
			| From: Michael Zlatkovsky <michael.zlat@gmail.c*m> Date: Mon, 9 Nov 2015
 Subject: Turrets Installed
 
 Hi 
			David,
 Thanks again for your hard work on our turret caps – they 
			are very beautiful, and you were completely right. Even though we 
			might have been satisfied with the smaller size we were originally 
			planning on, the larger size looks beautiful, and truly makes the 
			front cap a stunning centerpiece for the front of our house!
 
 
    		
			
			
				
			
			We've 
			also attached a few initial pictures of the installed caps, and we 
			promise to send you lots more as our building progresses (it might 
			take us a while to get the pictures to you, but we won't forget!). 
			We'll also be compiling pictures and info about the turret caps for 
			one of our future blog posts (we have an on-going blog about our 
			house-building process at 
			http://blog.michaelzlat.com/). We'll even have a time-lapse 
			video of the installation process. :-). By the way, if you wouldn't 
			mind sending us the pictures of the turrets that you took when we 
			came to pick them up, we'd love to see them (and to use them, and 
			the "in-progress" constructions ones, on the blog, if that's OK with 
			you). 
 After spending a few hours attempting to install them 
			ourselves, we wisely decided to call in our wonderful framer, who 
			had done an amazing job installing our second floor and roof. He 
			single-handedly managed to carry the larger cap up an extension 
			ladder, and then get the cap installed with the help of only one 
			other guy. We provided all the instructions (and supplies – thanks 
			to your clever inclusion of glue and screws and written 
			instructions!), but it was very impressive to see him manage the 
			installation without a cherry-picker! If you ever need a reference 
			for someone to install caps in our area (he's based in Everett), we 
			have a great contact!
 
 Thanks again for your wonderful work, 
			and for the chance to meet with you and see your shop in person!
 
 Michael & Katrina.
 | 
		
			|  From: 
			"Trapane, Len" <len-trapane@uiowa.e*u> Subject: Len Trapane - 
			fire pit cover
 Date: Wed, 30 Sep 2015
 
 David
 Receive the fire pit cover today and everything looks great. Placed 
			it in the opening and it fit perfectly so I think we're good for the 
			final product.
 
 Please see attached picture and I will send 
			updates when it starts to turn colors.
 | 
	
			| From: 
			Robert Weber <rawebs@aol.c*m> Date: Thu, 17 Sep 2015
 Subject: 
			Installation
 
 Dave,
 Looks damn good.
 
 Thanks,
 Bob
 
			
			
				
			
			 | 
	
			|  From: 
			Jennifer Garlick <jennifergarlick@yahoo.c*m> Date: Sun, 19 Jul 
			2015
 Subject: Tampa,FL fire pit cover
 
 We love 
			it!!!!!
 | 
		
			|  From: 
			Julia Swyers <juliaswyers@gmail.c*m> Date: Thu, 28 May 2015
 Subject: Re: Custom wall mounted mailbox
 
 Hi David,
 I just wanted to let you know that the mailbox arrived today and it 
			looks great. I will send you pictures as soon as I get it mounted. 
			Thank you so much for working with me on this, I really appreciated 
			your craftsmanship and your attention to working out all the details 
			with me.
 
 Julia
 
 Date: Thu, 
			27 Aug 2015
 
 I'm sorry for not getting these to you 
			sooner, but here is a picture of it on my mantle before I put it up 
			and a few in place, already starting to develop a nice patina.
 
 Thank you again, I think it turned out great!
 Julia
 | 
		
			| From: "Jeff Wihtol" <jeff@wihtollawoffice.c*m> Subject: Wihtol- Copper Vanity
 Date: Sun, 14 Jun 2015
 
 Hi David. Attached are two photos of one of the copper vanity 
			tops you crafted for us. There is a little more painting to do on 
			the second bathroom, so I will send photos of that one when the 
			painting is completed. They are beautiful! Thank you.
 
 Here is 
			the second vanity top David. Beautiful! Now, when do you estimate 
			you can install the one new copper downspout for us? Jeff
 
 
			
			
				
			
			  | 
		
			| 
				“I've installed nine leaf catchers 
				fabricated by Copper by Design and will be staying off the roof 
				this fall, winter, spring and summer.  Letting all the leaf blow 
				and debris come through the downspout to the leaf catcher makes 
				keeping gutters clean and not overflowing.  Great product, in a 
				variety of colors.  I have to find our unique house paint to 
				paint our nine Leaf Catchers.”  | 
		
			|  Date: 
			Thu, 11 Dec 2014 From: Darren Doerr <canadagradea@yaho*.ca>
 Subject: Fw: photos
 
 David:
 Sorry it took so 
			long to get this off to you. We actually only got it installed about 
			1 month ago. These pics were taken a few days after installation. As 
			of today, there is already a nice green patina coating about 50% of 
			the cap.
 
 Many compliments on it from neighbours and 
			passers-by. Have handed out your "site" info to some interested 
			people. As well as a few contractors.
 
 The installation went 
			very smoothly. I know the instructions were written so that a 2 
			year-old or a person that has never handled a screwdriver or a 
			hammer in their life couldn't mess it up.
 
 Roof is now 
			venting nicely.
 
 Thank you again for you craftsmanship, 
			professionalism and patience with our inquiries as to the status of 
			our order.
 
 The only bad experience was the carrier. Hope you 
			never have to deal with them again. I know I never will.
 
 Sylvie and I would like to wish you and Laura a very Merry Christmas 
			and a New Year filled with health, happiness and prosperity.
 
 Merry Christmas,
 Darren and Sylvie
 | 
		
			| From: The Mad Ape <themadape@comcast.n*t> Date: Tue, 16 Sep 2014
 Subject: Re: Painted Aluminum Leaf-Catchers
 
 They were just delivered. They look 
			great! I think I'll put them on this weekend! Seriously man, it was 
			great working with you. A very good experience.
 
 Matt
 www.themadape.com
 | 
		
			| From: Brenda Rice <brendarice1951@att.n*t> Date: Thu, 
			14 Aug 2014
 Subject: 
			Picture of fire pit cover
 
 David,
 Sorry it has taken so long to send you a 
			picture of our fire pit cover. You did a great job and it is 
			beautiful. I have had a lot of good comments on it. Thanks again for 
			all your hard work. I have recommended you to others. It is nice to 
			do business with people of high integrity.
 
 Sincerely,
 Brenda Rice
 Little Rock, AR
 
    
      
				
	  
				
	  
      			    
					
					 | 
		
			|  From: 
			Cheryl Garland <clg3234@yahoo.c*m> Date: Sun, 1 Jun 2014
 Subject: Re: Gazebo Cap
 
 
 Hi David,
 I just want 
			to forward a couple pictures of our cap. The cap came in perfect 
			shape and is absolutely stunning. We are very pleased with your work 
			and your business ethic. We wish you well in all you achieve as it 
			is obvious you are quite talented. Thank You for the beautiful 
			craftsmanship, we are very happy with your product.
 
 With 
			Regards,
 Cheryl Garland
 
 PS: My husband has a T-shirt which 
			says "Integrity is doing the right thing when no one is watching"
 | 
		
			|  From: GREGORY LESKO <glesko@mac.c*m> Subject: Re: Lesko Pizza Oven Project
 Date: Fri, 23 May 2014
 
 Looks great. I had fun working with you on this. I will send 
			check this morning and will email a photo when it's installed.
 
 
 To see more of this project 
			follow this link:
 http://copper-by-design.com/cw/Lesko.htm
 | 
		
			| From: Eric Tupper 
			<tupperair42@hotmail.c*m> Subject: RE: Down-spout Filters
 Date: Sun, 20 Apr 2014
 
 Hi David,
 I just had to 
			tell you how fantastic your DS Filters work. The install went 
			fantastic on our house and they catch and push out the pine needles 
			very well.
 
 thank you for having such a great solution to our 
			gutter debris. I also had the gutter company who installed the DS 
			filters enlarge all of the openings in the gutters to allow the 
			debris to freely travel to the DS filters.
 
 Thank you again,
 Eric Tupper
 | 
		
			| 
			
			
			
			
			
				
			
			 From: 
			George jurkovich <gjurkov44@aol.c*m> Date: Mon, 7 Apr 2014
 Subject: Re: Custom Firepit Cover Fabrication Work
 David,We received our fire pit cover today. 
			Here are a couple pictures of it in Place
 
 WOW......it looks 
			GREAT! Thanks for the good work!
 
 Also feel free to use us as 
			a reference, but I doubt you need anymore!
 
 George
  | 
		
			|  | 
		
			|  From: 
			Andrew Mercier <skibyak@mac.c*m> Subject: Mercier follow up
 Date: Fri, 15 Nov 2013
 
 Hey Dave,
 I've meant to get you a 
			short note for awhile now.
 
 I really like the way our project 
			turned out. It looks great and the added layer of insulation has 
			made a noticeable difference to our comfort as the days have gotten 
			colder. Very noticeable.
 
 Your input into this project was 
			very significant. My original vision of using copper for aesthetic 
			and quality upgrades was certainly realized. I expected you'd 
			provide a superior product at a reasonable cost based on our 
			previously completed remodel work last summer. My expectations were 
			realized. However, I must say I did not anticipate the benefits of 
			your counsel to be as great as they were. We love your suggested 
			shingle product's appearance. It really made the selection of an 
			asphalt product acceptable and aesthetically superior to my original 
			consideration of a metal product. And your suggestion for roof deck 
			insulation is already proving a valuable suggestion in the heating 
			season. I fully expect it will be at least as beneficial in cooling 
			season. And finally, I am very grateful for the "above and beyond" 
			commitment you made to seeing your copper products were properly 
			installed. I think I got about as much out of my roofers as you had 
			led me to believe was possible (not a lot). Having you step up and 
			make time available to properly complete the job was a huge relief 
			and made the whole experience end on a good note.
 
 We're warm 
			and dry, and not a day goes by that I don't look at my roof with 
			pride and satisfaction. Oh, there are a couple of remaining projects 
			such as gutters and some finishing touches, and I'll be seeing you 
			back for those as soon as I've digesting the considerable expense 
			for this phase. And I look forward to having you back. In addition 
			to my satisfaction with the product you've provided I've enjoyed 
			getting to know you personally, and appreciate all that you've 
			shared about construction and your life in the process. Getting to 
			the next phase will allow me to welcome back a friend to the 
			property.
 
 
				
				
			 
				Until 
			then, best wishes in your professional and personal endeavors. I 
			hope you and your family enjoy a healthy and happy holiday period 
			and a prosperous new year. I'll be recommending your services to 
			anybody I encounter with projects to which you could contribute. 
			Feel free to have any prospect contact me for a reference. 
 with appreciation and gratitude,
 Andy Mercier
 | 
		
			| 
				
			Eight years ago, we forwarded design specifications to Copper by 
			Design for a chimney cap to be used on our new home in Stone Harbor, 
			NJ. Before talking with David we were concerned about impact of time 
			and distance. David assured us that he could do the work in a timely 
			way and ship it across the country with no problems. David sent us 
			pictures throughout the creation process which were a great comfort. 
			Needless to say, David delivered on his commitment! We received our 
			undamaged chimney cap on time. But even more important to us was the 
			outstanding quality of work!!! We strongly recommend Copper By 
			Design with our top score of five stars." Copied from social media: 
			Stik 10/21/13 John Berrigan
 | 
		
			| 
				Copied from social media: 
			Stik 9/26/13 
			
			 Back 
			in 2004 I was constructing a one-story fully accessible home. I had 
			a need for two roof caps, one for a "turret" at the entry and 
			another for a cupola on the garage. After much searching I found a 
			small company call "Copper-by-Design." David Rich was accommodating 
			in using stainless steel instead of copper for my home. We worked 
			together mostly via email and came to a design and price. Being his 
			first time using stainless steel, he chose to use a heavier gauge of 
			metal sheet. This caused him to have to do manual cutting versus 
			using his normal powered clippers. Even though he expended much more 
			time to produce the roof caps, he did not increase his price. The 
			roof caps are a work of art and I'm very pleased and grateful for 
			all his efforts." 
			
			Skip Cross  | 
		
			| 
				Copied from social media: 
			Stik 9/25/13 I found Copper By Design on the 
			internet, but found out later that we have friends who have worked 
			with them in the past and also had a positive experience. I hired 
			CBD to fabricate a bar countertop with a waterfall edge. David was 
			detail oriented and worked with me to fine-tune my measurements. He 
			offered to come to my property to measure and dry fit, but I was 
			confident in our plan. It took a while for the project to start, but 
			he was up front about the timeline and communicated very well. Once 
			the project began, it moved at light speed and the end product was 
			well worth the wait. It fit like a glove, by the way. I will 
			definitely use them for future projects. Copper By Design are first 
			class craftsmen, knowledgeable, honest, friendly, and helpful. 
			Grant 
			Feltz | 
		
			| Copied from social media: 
			Stik 9/25/13 
			
				 David 
			is so much more than a great craftsman. I must describe his work as 
			art. He made a beautiful rooftop turret first and I was quite 
			impressed. Then he made me a rather large, and unbelievably 
			gorgeous, copper chimney. I seriously did consider not installing 
			the big chimney, and instead displaying it as an art sculpture in my 
			Parlor. I did install it of course and it really set off that 
			Victorian house I had. 
 David Rich has been a real pleasure to 
			work with on four occasions now. He has my highest recommendations.
 
 Jack Willard
 | 
		
			| 
    
      
				
	  
				
	  		  
      			  
					
					 
					
					From: "Joseph Belsito" <Joe@Belsito.c*m>Subject: pictures
 Date: Sun, 18 Aug
 
 Hello David … the firepit cover arrived and we are thrilled 
					with it! You and your team did an incredible job helping us 
					to bring to life the cover in a way that serves its 
					functional purpose, while not dominating the design of the 
					firepit yet still looking gorgeous. I’m sure your reputation 
					speaks for itself but if you ever need a reference both in 
					terms of quality of work and integrity in business please 
					send them my way.
 
 All the best,
 Joseph Belsito
 Belsito Communications, Inc.
 
 Date: Sat, 14 Sep 2013
 
 Hi David …
 Just wanted to let you know we’ve had some 
					time to use the fire pit cover you made for us … including a 
					few pretty good rain storms … and it’s working perfectly. I 
					just wanted to say thanks again for all your 
					help/planning/hard work!
 
 All the best,
 Joe
 | 
		
			| From: Ted Lulich <tedlulich@hotmail.c*m> Subject: Update, mid section
 Date: Wed, 12 Dec 2012
 
 Hi David, its looking great! Its fascinating to get 
				updated photos to see
 How its all constructed, what a treat. 
				Boy the two arched sides was a great idea of yours and really 
				makes a difference. Thanks!
 Sent from my Windows Phone
 
 Date: Wed, 13 Dec 2012
 
 Good evening David. The renaissance masters 
				work is truly becoming a masterpiece. I have a feeling your be 
				getting many request for this double arch design in the future. 
				Thanks!
 
 Date: Wed, 15 Dec 
				2012
 
 Hi David, looks great! The eaves are 
				pleasant and match our house nicely. You made so much progress 
				this week. Its amazing how all the complex parts come together 
				and create such a piece of art. Have a great weekend!!
 
 Date: Wed, 15 Dec 2012
 
 Hi David. Just got home from another long day at work so 
				im really tired. If you want I could look at it Sunday morning 
				before the top wrap goes on or just wait till Tuesday, your 
				thoughts,. We will make final payment after installment which is 
				always a good idea was just trying to be helpful. I would prefer 
				to just bring Tuscan pizza and drinks for Tuesdays visit and 
				leave it for you to enjoy before I head down to Eugene and since 
				Diane is working even longer hours and is busy with my kids and 
				all, but thanks. I'm thinking on using your crane service and in 
				fact already budgeted two hundred dollars for it outside of your 
				free installation time etc and cap budget so it's ok with me, 
				would just have to coordinate a time. Its been a great working 
				relationship with you from the moment I went to your web site. 
				We are both detailed, creative individuals and it has been a 
				good and enjoyable fit!. I like and believe in the way you 
				conduct business and relates well to the way i conducted my 
				business for 22 years before i sold it. Thanks!
 
 Date: Wed, 16 Dec 2012
 
 It was a great and relaxing visit to your wonderful shop 
				today David, and you should be proud! I'm wondering if your lift 
				truck will need a street permit which might be a good idea since 
				our street is a little narrow?. We had a neighbor go through 
				this next to us. And i will pay for the permit if needed and as 
				discussed any and all lift truck charges. I will have the 
				driveway and curb cleared of cars to help. Hope your evening was 
				pleasant!
 
 Date: Wed, 17 Dec 
				2012
 
 Good evening David, it looks 
				beautiful like a newborn baby! (your wife should like that). See 
				you tomorrow, looks great!!
 
 Date: Wed, 17 Dec 2012
 
 The " masterpiece is complete" master!
 
				
				 
				
				
				Date: Wed, 19 Dec 2012 
 Forgot to tell you when I was in Eugene last evening I 
				showed my older brother the photos, he had to bring up your web 
				site and had the same positive reactions. He lives off of 
				shields street on top of a mountain in Eugene surrounded by 
				rich, second and third generation lumber
 Barron's with 
				mansions just ripe for your work. Thanks again, talk later, 
				happy holidays! Ted and Diane.
 
 Date: Wed, 21 Dec 2012
 
 
  Have a wonderful holiday David, you deserve it. The 
				copper chimney cap could not not have turned out any better! You 
				even got it installed for Xmas...just like you said. We look 
				forward to working with you in the future. Again thank you, and 
				well done. 
				Date: Wed, 30 Dec 2012
 David, not sure if you got any 
				photos of the plaque installed so here are a few, it looks great 
				and the cap is already aging beautifully, its neat to see so 
				many values if color being born. You truly created a perfect 
				copper cap for us!!. Thanks. Ted and Diane. Have a prosperous 
				new year!!
 | 
		
			|  From: 
				Kenneth Palumbo <krpalumbo@yahoo.c*m> Subject: Palumbo Job
 Date: Thu, 6 Dec 2012
 
 Dave,
 My new fire 
				pit cover fits perfectly! Great product with Great Service. Good 
				doing business with your company.
 
 Thank you,
 KPALUMBO
 | 
		
			| From: 
				"Bucchioni, Charles A" <Charles.Bucchioni@ge.c*m> Date: Thu, 25 Nov 2012
 Subject: Hurricane Sandy
 
 I very rarely write 
				positive reviews, its much easier to trash someone. I was 
				searching the internet for chimney caps and by accident stumbled 
				across Copper-By-Designs web site. Thankfully I contacted them. 
				This by far is a 1st class operation so much so that I do not 
				believe they have any competition. If you are looking for 
				anything made out of copper there is no other place to go. They 
				will assist you from initial design through installation. Their 
				design knowledge is well above average, craftsmanship 
				outstanding and communication throughout the project excellent. 
				You will be hard pressed to find anyone better.
  
 I live in 
				the Northeast, we just got hit by super storm Sandy. Wind gusts 
				measured in excess of 90mph. Hundreds of thousands of trees were 
				knocked down. Branches flew through the air like arrows. The 
				chimney caps produced by Copper-By-Design came through this 
				disaster unscathed. A real life testament to the quality, design 
				characteristics and installation methodology. Contact them, you 
				wont be disappointed.
 
 Still a very satisfied customer,
 Chuck
 | 
		
			|  From: 
				March Young <marchy@comcast.n*t> Date: Thu, 15 Nov 2012
 Subject: Follow-up
 
 Hi David
 The Fire 
				Pit dome arrived as scheduled. Nice job on the shipping box. The 
				box was easy to open, and more importantly, absolutely no 
				damage. The dome has met our every expectation in looks, fit and 
				functionality. We will look forward to how it patinas up over 
				the years as we prefer that look. Here are a couple of installed 
				shots. It was a pleasure working with CBD to make the dome a 
				reality.
 
 Once again thanks from the Young's
 | 
		
			| 
				
				
				 From: 
				W C Brunner <Clint.Brunner@usd.e*u> Date: Thu, 07 Jun 2012
 Subject: Re: Copper Covered Cupola
 
 David,
 Overall, everybody has been quite impressed with all aspects of 
				the design and craftsmanship. As you may be able to tell in the 
				photos, the finial isn't perfectly plumb. It needs to be 
				adjusted, and I haven't climbed up there yet to see if I can 
				adjust the finial downrod, or if I need to adjust the screw 
				placement in the finial cap/piece. In retrospect, I may have 
				stuck with the Bardana-style cap instead of adding more pitch to 
				the slope, but it's almost a toss-up to me. It definitely looked 
				much bigger sitting in the garage than it does sitting on the 
				gazebo roof, but I think the proportions look nice. I really 
				like the way you package everything, and include the install 
				hardware, right down to the correct bit. Several people have 
				asked who did the work, and I refer them to your website. Thanks 
				again!
 
 Clint
 | 
		
			|  From: 
				Kent Kurchak <kent@waresource.c*m> Date: Fri, 26 May 2012
 Subject: RE: complete chimney flashing with 
				cricket
 
 I had my shingle roof replaced, but the 
				roofers (http://www.hproofingllc.com/) 
				failed to properly build a shingled cricket and flash the 
				chimney, so it leaked. They tried three times to fix it with 
				caulk, but it still leaked, and then they quit returning my 
				calls. I knew that there were major problems they refused to 
				address, primarily that the cricket had to be metal and that 
				their shortcut to reuse poorly installed leaking lead flashing 
				from 30 years ago just wouldn't work.
 
 Everyone in Vermont 
				uses lead flashing, so I couldn't find a coppersmith who also 
				knows about solving roofing problems.
 
 I found the Copper 
				By Design web site and their description of unethical roofers 
				was on the mark and their flashing kit/custom copper cricket was 
				just what I needed. So I ordered the full kit (with plywood 
				structure, which I recommend) and it arrived a few weeks later 
				in a sturdy shipping crate. Everything came as promised and I 
				could tell it was expertly crafted.
 
 I sawed out the old 
				grout with a diamond blade in my old circular saw (base plate 
				removed, as suggested) and chiseled out the old lead flashing 
				without problem. In my case I pulled off the shingles around the 
				chimney so I could use sticky membrane to help prevent ice 
				damming. (I had several leftover bundles of shingles.) But 
				otherwise I could see how a retrofit of the step flashing could 
				be done without that extra work.
 
 The installation went 
				smoothly and I am confident that there will be no leaks. The 
				heavy copper will stand the test of time over any other 
				material.
 
 Copper by design met every expectation I had 
				and I am totally pleased with my interaction with them via email 
				and phone and am very happy their hand-crafted product built to 
				my chimney's exact dimensions. It is refreshing to find a 
				company like Copper By Design with excellent workmanship, 
				quality materials, and honest/fair business practices!
 
 Date: Sat, 23 Jun 2012
 
 David -
 Thought you may like how I reused the crate...too good 
				for the scrap pile. The two shelves are cut out of the crate 
				base, each with two 1x2's for the weight support. The leftover 
				middle of the base provides the vertical support by the top 
				shelf. Even reused most of the gold drywall screws! It is 
				actually pretty strong for being so light, given the glue and 
				staple construction.
 
 The shelf is in a small walk-in 
				closet off the master BR, where function is more important than 
				looks...previously all that stuff (my wife's, of course!) was on 
				the floor.
 
 So thanks again for solving my leaky chimney 
				and my messy closet problems!
 Kent Kurchak
 
	  		  
	     | 
		
			|  From: 
			"Mo, Stan" <stan.mo@intel.c*m> Subject: RE: Mo post cap project
 Date: Wed, 23 May 2012
 
 Hi Dave – Sorry, I didn’t make it back in time yesterday and 
			have been booked today in meetings back-to-back. The copper caps 
			look Fantastic!
 
 It’s such a great finishing point and 
			eye-draw for the deck. I think you were dead on right going lower on 
			the peak of the pyramid – lower was much better than higher to 
			provide the right amount of height interest and distinction without 
			looking like some kind of Gift to the Gods, so to speak. So 
			serendipity worked in our favor.
 
 Also, thanks to you and your 
			helper, the “battery guy” for the deck bolts and strengthening. Much 
			appreciated as our 6 yr old bounces around the deck.
 
 Are you 
			on Angie’s List? We were planning to write a nice note about 
			craftsmanship and quality, just need to know where to post it.
 
 Cheers!
 Stan
 | 
		
			|  From: 
			"Nikki Anderson" <nikki@andersonpoolsandspas.c*m> Subject: pics of fire pit
 Date: Mon, 7 May 
			2012
 
 Mr. Huffman loves it! It fit perfectly also! 
			Awesome Job!
 Nikki
 | 
		
			|  From: 
			Don Buhler <dwbuhler@gmail.c*m> Date: Sat, 26 Nov 2011
 Subject: Roof Cap pictures
 
 David,
 Here are the pic's of the roof caps as they 
			arrived (in perfect condition), and as they looked installed. They 
			fit the 2 different roof slopes perfectly and the screens fit down 
			nicely on the shingles, even though I was worried about that. As you 
			can see, I used 5/8" thick High Profile Ridge Caps on my shingled 
			roof, so I wondered how pliable the screens would be to fit down 
			around them. But they worked awesome. Your turret roof caps are such 
			a perfect way to achieve attic ventilation and weather-proof the 
			peak of a turret roof at the same time. I do believe that I would 
			like the roof caps even better without the steeple cones as I 
			ordered them, but the cones are fine too. I can just imagine how 
			tough it is to make all those raised corners come together and look 
			good at the top of the cap. Thanks again David. It's been a pleasure 
			dealing with you. Your communication with your customers is 
			absolutely second-to-none. It probably won't be the last time you 
			hear from me, as I am a Construction Project Manager and many people 
			are watching the construction of our home very closely. Most people 
			are quite taken by the roof caps.
 --
 Don Buhler
 Don Buhler 
			Management Services Inc.
 Box 2026, Swan River, Mb. Canada R0L 1Z0
 Phone 204-734-8506
 | 
		
			| From: "Meri 
			and Mike" 
			<mmlenio@comcast.n*t>Subject: Thank You!
 Date: Tue, 25 Oct 2011
 Hi David,Thank you for our new deck, pergola, steps and patio.  Based on our 100% positive experience working with you in the past, we had every confidence that you would use your exceptional talent and artistry to create something beautiful as well as functional.  Even with our confidence and high expectations, we remain blown away by the end result.  It is more beautiful than we had ever imagined.  In addition, thank you so much for convincing us to move our shed.  It really improved the aesthetics of our yard as well as the overall deck size and layout.  One of our favorite things about working with you is that you care enough to take the time to think about the optimal approach.
 We sincerely appreciate the long hours, thought, creativity, and artistry that you put into this project.  It is a reflection of your superior work ethic and attention to detail.  Thank you for the many extra courtesies; your kindness and thoughtfulness are greatly appreciated.  You are truly an inspiration. Please let Chris and Benjamin know that we appreciate all of their hard work and long hours.  We’re sure they are still recovering from moving all of the gravel and bricks.  They are nice additions to your team.  It was fun to hear all of the laughter coming out of our back yard. We remain ever grateful to you for all for all of the work you have done on our home.  We look forward to enjoying the deck for years to come.
Attached, please find a few pictures we thought you might like.
 
Best Regards, Meri and Mike 
	  
	  	  
	  
	     | 
		
			| 
			
				
				 
				
				
				
				 From: "Bruce Lawton" <bruton@cox.n*t> Date: Wed, 25 May
 Subject: install complete
 
 Hi David,
 Wanted you to know that the caps were installed today. The weather 
			was fine and the fit on both chimneys was absolutely perfect. Nancy 
			and I are very pleased with the look of the caps, and the installers 
			were all impressed with the quality of construction and the ease of 
			installation.
 
				I Will admit that when we opened the crate our 
			reaction was one of 'good grief, what have we done... they look so 
			big!!'. But once installed, the cap proportions are well in keeping 
			with the house shape and the extended cap roof line fits right in 
			with the house roof line. Our conclusion is you get a 10 out of 10 
			score for looks, design, quality of construction.
 Regards,
			Bruce and Nancy
 | 
		
			|  From: Gary Stensland 
				<garysten@uiuc.e*u> Date: Tue, 22 Feb 2011
 Subject: The Stensland chimney and roof
 
 Hi Dave,
 Don't think we ever got back to you on the chimney and roof flashing status.  Am sending you the pictures of the fall fiasco - When the weather here finally cooled down in mid Sept we were able to start working on the chimney.  You can tell from the time line that I do not rush when I work and I use a lot of scaffolding!  Fortunately we had  extremely dry weather until on the 25th of October when Gary and I spent about 3 hours waterproofing the roof with plastic.  We knew on the 25th we were in trouble and called on our roofer who because of the wild weather that week was able to come and do a smaller job (like ours) on the 27th (a dry beautiful day again).  The chimney tuck-pointing was extremely messy and dusty and I can see why the chimney guys would like to just knock the whole thing down and start over but we 
				persevered and the chimney looks great.  Filled up the tiny little air holes and one small fracture on the crown and painted it with a thick paint "crown patch repair".  Cleaned the brick and mortar  and sealed it with a breathable sealant.  The two layers of shingles and what seemed like many layers of flashing and gunk  were an extreme pain - the top layer of shingles came off easily, but the bottom layer was original and really baked on.   Did not want two layers of shingles on again so we had the roofers do the entire hip of the chimney side and replace the bad rafters and joists next to the chimney  and the bug infested OSB and moldy plywood.  I think they did a really nice job on the copper flashing but I did have them put on a longer counter flashing on the front since the bricks there were bad and the piece that you sent for that was too short. I think I might find a place for that piece on my shed corners somewhere this spring -- if I can even cut it.  VERY heavy copper!
 
 We were so happy to have this project done!  I was coming down with pneumonia and the weather was turning bad (of course that's because it was heading towards winter).  My sister-in-law in Fargo was gravely ill and we wanted to go help my brother take care of her so from the middle of November to just before Christmas we were able to help them without worrying about this roof etc.  We have had about 8 inches of snow sitting up on the roof for three weeks now in February and the meltdown occurred without further leaks.  The ceilings are repaired inside and we are happy to have a meltdown outside that doesn't involve the inside of the house.
 
 The view from the roof down to the pond and flowers and the changing of the tree colors last fall was really glorious.  Didn't get any pictures of that!  I think that I will put the ladder up every once in a while just to revisit that view.  Of course, the view now is great looking up at the copper flashing on the chimney too!.  Wow.  Thanks for your help.
 
 Diane and Gary J Stensland
 | 
		
			|  From: 
				"Hellie, David" <davidh@dimage.c*m> Subject: RE: Custom no-rust sheet metal 
				fabrication
 Date: 
				Thu, 4 Nov 2010
 
 Hey David, that's great 
				it's on the way. I did get the check mailed early this morning 
				so its well on the way to you. I would think it'll get there 
				this weekend or Monday. Let me know once you receive it just so 
				I know you're all set. Will email you an update once we get it 
				off the truck and send out some installed photos after that.
 
 Thanks again for the great job and awesome service, for 
				custom work the distance was not an issue at all.
 
 -David
 
 Date: 
				Thu, 11 Nov 2010
 
 Hi David, all set here 
				too, it arrived yesterday intact and all looks great! Unpacked 
				it last night, will get some shots to you over the next few 
				days.
 | 
		
			| From: Gary Roeder <groeder@embarqmail.c*m> Subject: Re: Photo - Roeder house
 Date: Thu, 4 Nov 2010
 
 Hi David,
 Received our package yesterday - all intact 
				and beautiful. Thanks again for adorning our house. We will send 
				you pic's when we have it installed.
 Gary and Nancy
 | 
		
			| 
				
				 
				
				 From: "Edward Peabody" 
				<peabodye@westelcom.c*m> Date: Mon, 12 Apr 2010
 Subject: Chimney Caps 
				Installation
 
 
				We had the chimney caps installed today.  The large one went great, and the other took some extra effort because the cement cap Had a curve on one side.  Glad you sent the spare nut and bolt sets, because the guys dropped several pieces.  We think they look terrific.  Here are some of the photos I took.  Thanks again for the great job.
 | 
		
			|  From: 
			Emil Bardana <bardanae@ohsu.e*u> Date: Sat, 24 Oct 2009
 Subject: Two Chimney caps for the Bardana 
			Residence in LO
 
 Dear David: this is indeed unusual and 
			welcome news. Your integrity is appreciated and will be passed along 
			should anyone ever inquire. If you need to purchase some protective 
			mats to protect the shingles let me know. Also if you could bring 
			some wood to protect my stamped concrete that would be appreciated. 
			The caps look fantastic! Emil
 
 From: Copper-By-Design 
			[mailto:quote@copper-by-design.c*m]
 Sent: Saturday, October 24
 To: Emil Bardana
 Subject: Two Chimney caps for the Bardana 
			Residence in LO
 
 Good morning Emil and Norma,
 I have some good news for you. I got some weights this morning of 
			what I have so far without the roof skin on them; the larger one is 
			250# and the smaller one is 113#. They both used a bit more screens 
			than I had predicted and the wood cost more than I had paid in the 
			past, but I did some calculations of what the roof skins should 
			require and I see the smaller one should be about 5 sq' less and the 
			larger chimney cap will be around 70 sq' less than predicted, so you 
			are looking at over $1k saving off the original bid of $10,071.30, 
			even with the added cost of the crane and our participation with the 
			installation. The balance will be around $2,350, but I will not know 
			for sure until we get the roof skins finished. It may even be less. 
			I imagine you are not use to getting news like this form a 
			contractor?
 | 
		
			|  From: 
				"Daniel Nelson" <DNelson@nelcodevelopment.n*t> Subject: RE: Working on the first part of 
				this project
 Date: Mon, 14 Sep 2009
 
 Good Morning David,
 I wanted to report the shipment was receive slightly damaged. 
				Apparently, the fork lift's fork punched the side of the crate 
				approx. 5” from the base of the crate damaging the top of the 
				pan edge about 4” long. Not to worry, my carpenter was able to 
				carefully rubber hammer out the edge, slight ripple is 
				noticeable (if you’re looking for an imperfection). The 
				fabrication dimensions were right on! It Looks ASSUME! Carpenter 
				reports, more trouble uncrating than installing. Fit Like a 
				Glove. I wouldn’t want it any other way. No photos yet. 
				Installing quaderafolds and touch up painting before I send you 
				photos. I want to provide the best images before post on your 
				web site. Great Job! Thanks again.
 
 I have requested 
				$2,500 from accounting to send as a deposit for the bell cap.
 
 Daniel
 | 
		
			|  From: "Matt Yaden" <m.yaden@comcast.n*t> Date: Wed, 1 Jul 2009
 Subject: Dyer Fireplace
 
 Hi David,
 Hope your move is going smoothly.  Just wanted to let you know the hood arrived in good condition. Great job with crating it too!
 
 We held it up and it sits on the wall nicely, it should be fairly easy to attach to the wall, and we’ll probably use a bead of caulking or clear silicone where it meets the wall, etc.  After we mount it, the mantle will placed underneath the hood (anchored to the wall, and shimmed above the top of the façade.
 
 This should work out nicely and I think the client will be pleased.  I’ll send digital photos when it’s completed.
 
 Matt
 | 
		
			|  From: "andyob+anitav" 
			<andyob_anitav@verizon.n*t> Date: Mon, 22 Jun 2009
 Subject: Cap has arrived
 
 Hi Rich,
 I just took delivery of the crate.  The cap is here and is in perfect condition.  The crate had one small crack at the top which is fairly typical but it did its job admirably and the cap is in A1 condition.  I've unloaded many crates in my time this was an excellent crate.  The driver did not show up with a lift gate.  I called the local New Penn office they said they would credit you $25.  If they don't credit you I will be happy to pay the full $50.  Which would you prefer for me to send a check or use pay Pal?  My camera just stopped working.  I used the new micro video camera my kids gave me for fathers day to take pictures hopefully these came out OK.
 
 Andy
 Hey 
			Andy,Thanks for the heads-up. I am glad to hear it had arrived 
			in good order in a timely manner. I got all 3 e-mails just now with 
			2 photos in one and 1 of those shots in each of the others. I am not 
			worried about the $25 then, so don't worry about it. You have been a 
			very good client to work with and I really appreciate you sending me 
			some photos of the install.
 
 As I said, feel free to call me 
			if you have any questions about the installation. I will answer my 
			cell if I am able, or call you right back.
 | 
		
			| From: Jeff Rose 
			<jeffro71@cox.n*t> Date: Thu, 18 Jun 2009
 Subject: Gutters
 
 
				
					
						David, 
						I installed the section of gutter on my house 
						and it worked out perfect. The water sheds away from the 
						walkway leading to my stoop now. 
						I will do the one at my Dad's and add the leaf 
						catcher this weekend. 
						I will let you know the measurements on the 
						chimneys and get some pictures so you can give me a 
						quote on caps. 
					 
						Thanks Again, 
						Jeff | 
		
			| From: Harvey Allen <harveya382@gmail.c*m> Date: Sun, 10 May 2009
 Subject: Custom no-rust sheet metal fabrication
 
 Thank you for your professionalism, trust, and 
			generosity. I look forward to recommending your service to others. 
			It is pleasant to work with people with genuine integrity. The 
			products you provided me are of high quality workmanship.
 Sincerely
 Harvey Allen
 Madison, NJ
 | 
		
			|  From: "Carol Entrikin" 
			<carol@ballardbookcase.c*m> Subject: RE: Your Turret Roof Cap Order
 Date: Tue, 28 Apr 2009
 
 Hi 
			David,
 It was a pleasure meeting you too! We put the turret cap 
			on our dining room table until it is installed-it is a gigantic 
			center piece! I love having it inside for awhile to enjoy the beauty 
			of it. I contacted the roofing company yesterday, I'm sure in the 
			next week he will be by to install it. I also sent him the 
			instructions for installing-they seem pretty competent so I have no 
			worries. Will be sending pictures as soon as the job is completed.
 
 Thank you again for the beautiful work.
 Carol
 
 www.MapleBookcases.com
 
 Date: Tue, 5 May 2009
 
 Hi David,
 Thought you would enjoy these photos. Hillside 
			Roofing came back and installed the turret cap on a beautiful sunny 
			day last week...as you can see it looks fantastic! We had a terrific 
			downpour last night with strong winds-I thought about our brave 
			copper piece weathering it's first storm...!!!
 
 Thank you 
			again for the beautiful work.
 Carol and David Entrikin
 | 
		
			| From: Olav Visnapuu <kanamuna@sbcglobal.n*t> Date: Wed, 4 Mar 2009
 Subject: Re: cupola copper roof
 
 David & Tia,
 I checked local copper fabricators and found 
			two within 100 miles but did not get a response for my inquiry. The 
			local Metal Supermarkets supplier would cut the metal only without 
			bending for a price little more than your quote. I will mail the 
			$273.38 to start the project. Let me know if you need anything else.
 
 I measured the roof again at the edge or drip edge and it is 24” 
			on two opposite sides and 24 1/16” on two opposite sides. All the 
			ridge measurements were about 19 11/16”. The slope is about 43 
			degrees (on my sketch I stated 30 degrees). This cupola has not been 
			installed on the roof of a small backyard cabana type structure yet. 
			The cupola roof material is 3/8” plywood. I planned to use 30# felt 
			underlayment. About ¾” below center of the plywood peak is vertical 
			2 by 2” by 16” long wood structure for installing a weathervane or 
			finial. In the future can I install a finial through the copper 
			roof?
 
 Thanks,
 Olav Visnapuu
 408-267-2904
 | 
		
			| 
			
			
			
			 From: 
			Andrea Steele <tcctmickey@yahoo.c*m> Date: Fri, 17 Oct 2008
 Subject: Re: Turret Cap
 David,I would be happy to send you some pictures. I 
			will send them in the next few days. We love the turret cap!
 Thank You,Andrea Steele (Meridan, 
			Kansas)
 | 
	
		| From: Al Palmer <palmeral@comcast.n*t>Date: Mon, 22 Sep 2008
 Subject: Re: Custom 
			copper sheet metal Leaf-catcher fabrication
 Dave:Attached are 5 snapshots of our house, 4 of which show 
			your products. The installer finished the project just before 
			"Hannah" dumped a fair amount of rain on us. In the front, I have 
			temporary drain pipes to get the water away from the house. That 
			will be replaced with an underground drain after which some new 
			landscaping will be done.
 
 I was not 100% pleased with the 
			contractor so I went back and corrected a couple of mistakes myself. 
			But all in all I am pleased with the results. I know I won't have 
			any mildew or moss problems like I used to have with my cedar roof 
			and white aluminum gutters that I just couldn't clean up.
 
 I 
			very much appreciate your products and the info that is available on 
			your web site. If I were ever to move to your part of the country, I 
			would contract with you to install whatever my house needed in the 
			way of gutters and drains.
 
 Stay healthy,
 Al Palmer (Brinklow, 
			Maryland)
 
		  He had ordered a set of 6 copper 
			Leaf-catchers and 232' of our hinged leaf screens | 
	
		| Card w/photos mailed to us 9/08 
   
 From: bc11801@optonline.n*t 
			(Hicksville, New York)
 | 
	
			| From: Robert Holland <bedonia@yahoo.c*m> Date: Fri, 15 Aug 2008
 Subject: Re: Cap for a shed
 
 Folks:
 What a nice email and BTW, I work with website 
			designers as an Oracle DBA and yours is a better than textbook 
			excellent. I really enjoyed my browsing experience. I teach Oracle 
			and I am currently studying web marketing and your website has it 
			all. I also wish you health, wealth and prosperity. Unfortunately, 
			the entire shed isn't worth $500.00 so I will pass on the 'beautiful 
			roof cap' but I think you have a really wonderful 'thing' going!
 | 
	
		| 
			Hi David,
 
			I know its been a long time, but we finally installed the chimney 
		cap. The weather has NOT been cooperating here at all this year. Lots of 
		rain. Anyway, your cap looks beautiful sitting atop our chimney.
			Thanks again, Gary (Springfield, Illinois) 
		 | 
	
		| 
			
			
			
			
				
				David, 
				We finally got the cap installed.  We decided against 
					venting it.  We had the installer set the cap in place with 
					the venting blocks installed and everyone agreed it looked 
					hideous, and should sit flat on the roof.   Given the steep 
					pitch of the roof, when you looked up at it all you could 
					see was the big gap under the cap.  Here’s a picture of it: 
				As you can see from the picture, we didn’t wear gloves when 
					we handled it.  We had the installer wipe it with denatured 
					alcohol (it was all we had on hand) but it didn’t help.  
					Would tarn-x have worked?  It’s too late now.  It will even 
					out eventually.   You can also see that we used masking tape 
					to hold the hooks in place once the cap was set down and the 
					chains went slack, they were also zip tied to the rod at the 
					top.  We also zip tied two small levels to the rod to make 
					the installers work easier.  The masking tape was even used 
					to label the front so there was no question as to if it was 
					positioned as we wanted it. 
				 
					
						
						It was quite a show that drew spectators from all 
							around. 
							In all, we are very pleased with 
							the cap.  It completes the house. 
							
								
								
								  
								Thanks again,Tom Simon (Cary, North Carolina)
 | 
	
		| 
 
			
			
			
				Thank you so much David. I will inform you of its arrival and be 
			most happy to send you the digital photos once it is installed. We 
			were so pleased at the pictures you sent that we are positive that 
			it will be even better when we see the "real thing". After not being successful finding a local manufacturer, I 
			thought this process would be much more difficult than it was with a 
			questionable outcome. Thank you for proving me completely wrong! The 
			duct cover you made looks even better than I had hoped for and you 
			made the entire process a pleasant one. 
				  
				
					
					
						Hi David,
 
						We received the beautiful duct cover yesterday (Thursday) 
					and it is installed today! It was a near-perfect fit with 
					only slight trimming required. My husband was amazed and so 
					thrilled with the work you did. I would love to recommend 
					you to others that are building in our area should the need 
					arise. You are one talented individual and we thank you. 
						  
						Regards, 
						Marie Fields (Cave Creek, Arizona)
						
						  | 
	
		|  From: "bentzd" <bentzd*avella.k12.pa.us> Subject: RE: Your Project's Progress
 Date: Thu, 3 Jan 2008
 
		Good Morning, We rec’d our package yesterday and love the tops for our turrets!  They are 
	beautiful!  Thank you again.  Whenever spring arrives and the building 
	progresses with our home, we’ll send you a picture. May you and your family be blessed with a healthy and happy New Year! Sincerely,Drew & Debbie Bentz (Avella, Pensylvania)
 | 
	
		| From: 
	StateniLand@aol.c*m Date: Sat, 29 Dec 2007
 Subject: Re: Last Chimney Cap Photos
 
		Hi DavePics came through just fine and it looks 
	grand. The columns look Regal! Perfect! It came out 
	beautiful! Just hope they can get it up to 
	its final resting place. I will have your final check 
	sent out this morning Sat. 12/29/07. Thank you for everything.
	I will take pictures as it is installed for your website. Any suggestions 
	(as you asked) for any problems that may arise.
 Date: Mon, 21 Jan 2008
 
			
				Well, its up!  Was kinda hard with 2 
			men and no lift or crane but mission accomplished. Worst part was 
			trying to get that protective plastic off the roof. The cold made it 
			an hours job with 3 of us picking at it and using a small butane 
			torch to warm it.
				
				 
				My 
			roofer said to mention to you that it would have been easier to 
			attach the flue extension if your rivets on the flue were put on 
			inside facing out instead of the opposite way. The extension kept 
			getting caught up on the rivets as they attempted to lower the cap 
			down, but they did it and it looks real nice. 
				 My 
			roofer who has been doing slate and copper all his life (learned 
			from his Dad who did it all his life) was impressed with your work. 
			he said "You got enough rivets to build a Battle ship!".. and he 
			liked your "bends". I took plenty of pics and will be 
			sending shortly for your webpage if you like. Thanks again Dave, Joe & Mary T. McLaughlin (Staten Island, New 
					York) | 
	
		| From: Gina Matury <gentuink@yahoo.c*m>Date: Tue, 11 Dec 2007
 Subject: Matury Project - Finally Photos!
 Dear David: We finally got the chimney up a few weeks ago and I am 
	finally getting around to sending you some photos. If there hadn't been an 
	ice storm here today that is keeping me at home I wouldn't have had time 
	yet! I hope these photos are helpful. I will try to get 
	some better ones in the future. It really is beautiful and I appreciate your 
	work so much. Thanks again for all you've done. Hope all is well with you and yours and that you have 
	a Merry Christmas, a happy holiday season and a great new year! SincerelyGina Matury (Munster, Indiana)
 
		 | 
	
		| From: Karina5400@aol.c*mSubject: Re: 703 Kilpatrick row
 Date: Sun, 2 Dec 2007
 I must say, the caps are quite delightful and the acorns added the needed 
	whimsy I was looking for. We plan on stripping the exterior of the house 
	next spring and she will become a repainted lady in the near future We are 
	hoping to restore her to a stately, whimsical, wonderful manse when all is 
	said and done. It is going to be a long haul but kudos to you and your staff 
	for reminding us that there are folks, though few and far in-between, who, 
	like you, are there to help accomplish such endeavors in the manner in which 
	you have. Thank you so much for your seemingly endless wealth of knowledge 
	and superb, over the top craftsmanship. You are so appreciated in an era 
	where getting anything of quality seems such a difficult task. We have of course, already considered you for the 
	chimney caps and will probably be ready for that within the next 2 to 5 
	years. You can bet we will call you when we are ready.
 Warmest regards to you and yours,
 
 Karina (Bridgeport, Alabama)
 
		 | 
	
		| 
		 From: jonnathan17@aol.c*m Subject: photos of turret cap
 Date: Mon, 20 Aug 2007
 Hi David,Because I could not get up high enough to mount the finial after the cap was 
	mounted, I mounted it onto the cap first, which worked out fine. Instead of 
	using electrical tape around the finial mounting bar, I wrapped it with 
	aluminum sheet metal (like aluminum flashing) which helped the finial fit 
	nice and tight in the cap, and will last longer.
 Thank you for the prompt service and great quality of the 
	turret cap. It fit great! I will recommend you to anyone else.  Jonnathan Bartel (Fair Grove, Missouri) | 
	
		| From: "Pat Marry" <pat.marry@fireflymobile.c*m> Date: Wed, 8 Aug 2007
 
		David & Tia,I received the copper cap for my gazebo on Tuesday. It’s a beautiful piece 
	of craftsmanship. Everyone here at work wanted to see it. They were all 
	impressed. I’ll definitely Email you a few pictures once my construction is 
	complete.
  Thanks,Patrick Marry (Lincolnshire, Illinois)
 CEO Firefly Mobile Inc.
 www.fireflymobile.com
 | 
	
		|  From: 
	4bud9@comcast.n*t Date: Tue, 07 Aug 2007
 Hi David.I got the cap Tuesday. I have already installed it. I sent you pictures in 
	case you want to use it on your web site. You can call it the Rhoe roof. You 
	did a wonderful job as I expected. I could not be happier. It looks just 
	great. I will be sending you all my clients. Thanks again for such a great 
	job. Let me know if you got the pictures. Have a great day.
 Dan Rhoe (Pleasent Hill, California) | 
	
		| From: Jack Willard <jack_willard@hotmail.c*m> 
  
			
				David,WOW!  Your 
			work is the best definition of the word "craftsmanship".  The 
			dictionaries should include one of your pictures for illustration. It's nice to see that you could reuse the More 
			House template, and actually referred to the drawing I made for you.  
			Not that you needed it.  I'm sure that you DO see the shapes in 
			your dreams at nite! 
					 Watching you makes me dream of doing such work 
			in our shop building as a rewarding retirement activity.  
			Copper is such an eye candy.  My projects will certainly 
			include the creation of gingerbread wooden scrollwork pieces for the 
			house. It snowed here at the house (1,800 feet 
			elevation) a few days ago but it's all gone now.  I got 
			pictures of the house in snow last winter before I got the new 
			exterior painting (50%) done.  Just thinking about what it will 
			look like in snow with the new turret cap and finial is joyful. Thanks again for the posted
					Soulmates story.  
			I can see why you put our story right beneath your own.  Some 
			of the other stories are rather lame. I really like the background 
			music.  Wish it was set to repeat while your on the page 
			though. I 
			can hardly wait to open the crate and get my gloved hands on your 
			work. Love and white light to you, 
					
						
							David,
 I finally got my boom lift fixed yesterday morning and 
						installed the turret cap and finial in the afternoon.  
						Wow it looks incredible!
 Here are those pictures I promised 
						you.  I will take some more when I have better sunlight 
						on the house.Take care,
 
								Jack Willard (Grass 
								Valley, California)
 Subject: RE: Cricket installed pictures
 Date: Sat, 4 Aug 2007
 
		David,The cricket flashing fit perfectly! Here are three pictures for you. The 
	first one has my finger blocking the left side a little by accident, but it 
	actually made the picture come out better. The sun glare off the flashing 
	washed out the other close-up ones. The hardest part was cutting out the 
	three layers of shingles to set the cricket in tight to the roof. The 
	flashing fit so nice that I did not use the two extra pieces at the ridge 
	ends. There was no need to. I just sealed the edges against the chimney box 
	with a little caulk. I will now pre-paint and reinstall the trim boards and 
	be done with it.
  White light to you,Jack Willard (Grass Valley, California)
 Date: Mon, 6 Aug 2007 David,I re-installed the pre-painted trim boards yesterday morning. All done now. 
	I took Lynn up in the lift on Friday to show her the installed cricket and 
	copper flashing. All she could say was ooooo.... that looks nice! It's a 
	pity that no one will see it from the ground. Only we know what incredible 
	work we do.
 Lynn made a good suggestion awhile back. At some point I should go up in 
	the boom lift with my little electric vibrating engraver tool and engrave 
	our names and the date installed, so that future homeowners will know who to 
	thank for such beautiful work that will last pretty much forever.Actually, I am really surprised that you are not signing your work. I sure 
	would. You should look into having a hammer stamp made, or a load of little 
	nameplates that you could rivet on somewhere. Your work is certainly art in 
	my mind. And artists always sign their work. It would also be a professional 
	touch.
 
 Thanks again. I could not have made that flashing myself.
 Jack Willard
 | 
	
		| 
		 
			
				David,I thought you would appreciate pictures of 
			your masterpiece.  Dorothy and I appreciate your workmanship and above all the care you exhibited in keeping us informed, sharing 
			pictures of its creation and making certain the specifications were 
			followed.
 
				  
				We think the cap adds considerable value and 
			appeal to our a home we value greatly.  As you can see from the 
			pictures, the cap is weathering nicely.  Since it's installation in 
			April, it has already endured several Atlantic storms and 
			northeasters!  
				  
				Thank you very much! 
				John & Dorothy Berrigan (Stone Harbor, New Jersey) | 
	
		| 
			
				Mr. Rich, 
				Thank you for your hard work! The cap is installed and looks 
			better than I 
				imagined.   
				Thank you  
				The Hoag's  (Redding, California) | 
	
		| 
			
				Yes, indeed, I received the parts.  Thanks so much.  They 
			are great! 
				  
				Dan (Alexandria, Virginia)  
				-----Original Message-----From: Copper-By-Design
 Sent: Thursday, May 31, 2007
 To: Crane, Daniel
 Greetings 
			Dan,I wanted to double check with you that you received your parts in 
			good order?
 | 
	
		| 
 
			
				David,The finial is awesome.  Totally exceeds my expectations.  Beautiful work.
 
 David (Portland, Oregon)
   
				
				 | 
	
		| 
			
				Good morning David:Finally got round to fixing the turret properly.  That Gorilla glue 
			is good!!!!!!!!!!  Here are the pics I promised.  Maybe there is a 
			good one of the gazebo in its final painted glory that you can 
			substitute for the one you have.
 
 Thanks, It looks GREAT
 Chris (Crozier, Virginia)
 
				
				 | 
	
		| From: "S Smith" <slsmith@astound.n*t> Subject: Emailing: IMG_0693, IMG_0694
 Date: Fri, 27 Apr 2007
 
 
			
				The cap worked out great, looks great. Thanks 
			for the excellent work and easy install. Here's a couple of 
			pictures.Thanks againSteve (Walnut Creek, 
				California)
 | 
	
		| 
 
			
				WOW. 
				 Our company is a supplier of sheet 
			metal for the construction industry. We are based out of California 
			and have been in the Northwest since 1972. 
				  
				We originally manufactured and sold 
			concrete forming accessories as "Rap-I-Form", later to become Award 
			Metals. 
				  
				Our company has always been involved 
			to some degree in the pre-fabricated-to length gutter supply 
			business in Northern California. It has only been recently that we 
			as a whole began to look at the STEEL "gutter-coil" business. 
			(guttermans). 
				  
				We know nothing about Aluminum, and 
			have never had any education about its use in the gutter line. 
				  
				Why am I telling you this? The 
			president of Award Metals, Brent Taylor ( a Yale graduate) has let 
			every division manager know about your website. He has let us all 
			know that the best information on Aluminum vs steel can be found on 
			"this guy's website" Damn if he isn't right. WOW 
				  
				I will be reviewing all of the 
			information on your website with my sales crew, so that they can 
			talk intelligently in the market about guttercoil.  Many, 
			many Thanks 
				  
				Mark Shaff | 
	
		|  
 
			
			
				Can't wait to send you the pictures!!! What an ending - literally 
			the icing on top of the cake!! Thank you doesn't come close to the 
			expression of gratitude I have for your talent and artistry. I'm 
			sending you some pics of my family and home. SWEET!!!!!!!!!!
 Thank you again,
 Brenda (Chester, New Jersey)
 | 
	
		| 
			
				David - I 
			will certainly send you some photos, after install.  It has 
			been a pleasure to work with you - thanks for all the good 
			communication and support. I trust the install should go well and we 
			can contact you if any questions.... 
				  
				Take 
			care....Scott
				 
					
					
						
						Hello David, 
					 
						
						They are finally installed and 
			look great.  Their were a few small "bumps in the road" during 
			install, but the GC resolved them quickly.  I will get a few photos 
			and send to you, as we just finished some of the stone and trim 
			work, so all is done. 
						  
						
						Scott
				 (Setauket, New Jersey)
						
						 | 
	
		| 
			Thanks for the quick quote.  Even with the shipping, you came 
			in at $700 lower then our local metal worker. I’m sure with your 
			attention to detail, your work would be much nicer then theirs.  
			I will run this by my boss and get back to you ASAP.  I go to 
			Portland a few times a year to visit friends, 
			could probably just pick them up there and save even more money.
 Matt (Brookings, Oregon)
 
				
				 | 
	
		| 
		 Yes! We got the cap installed today!!! It 
	looks fantastic – everyone is raving about the work you did. One of the guys 
	on site doing a custom ceiling in my family room said it was the finest 
	copper fabrication he had ever seen in his life, and he is a seasoned 
	craftsman. Attached are the installation pics.  We ended up using a 
	lift truck as a crane.  The whole thing went very smoothly! It was very 
	exciting. I cannot tell you how happy we are  with the end results of 
	all of this.  You are truly to be commended! Thank you for a wonderful 
	piece of architectural art. Teresa (Fairhope, 
		Alabama) | 
	
		|  
			
				David,  
				
				
				Thank you for all detailed information. 
		I am planning to send you pictures of the installation and final result 
		when my house is complete.  
				
				  
				I can tell you that the market here 
		in Texas would be a gold mine for you. Since I have found your web site 
		and roof caps I have looked for quality roof caps on many homes in the 
		area and to date have not found one that compares to yours.  Only 
		very cheap and poor quality type final roof caps. 
				
				  
				  
				
				  
				I moved to Texas from California 
		last summer for the fabulous school systems here (compared to 
		California). It has been an adjustment for my entire family but well 
		worth it. The homes they build here are like no other place I seen, 
		Breathtaking to say the least. So for your business - copper - worth 
		your time to market your web site here.  
				If I can help let me know. 
					 
				
				  
				Looking forward to getting my roof 
		caps...thanks very much. 
				
				 | 
	
		|  
			
				Hello,
 
				
				Yes, they just have the one 3.5" size 
		at $7. each in cast bronze.  I just mounted my new turret cap with 
		8 of them and they look very nice, perhaps just a touch small at such a 
		distance, but classy as all get out.  One fleur for every other 
		side of this 16 sided cap was perfect.  I do not have the photos with me 
		and am on the road in OK for the week.  Still, the combo of the cap 
		and fleurs looks really great - my wife loves it.  The gilded Gabriel 
		also arrived, so all I have to do is mount the tellurium stones and I 
		will get the photos to you.  The cap is just right in that it does not 
		draw TOO much attention to itself and is, therefore, a proper foundation 
		to the gilded angel weathervane which will ride on top.   
		Can't wait to get photos of that to you!  Should be pretty wowsers 
		for your website.  I will send mostly 1.1 meg pics so you can 
		enlarge and crop as you like. 
				  
				All the best and thanks for the 
		great deal -- even the packing was like I've never seen for quality.  
		Wish all things were done this way!  The world would be a better 
		place. 
				  
				Charles | 
	
		| 
			
				Hi My name is Daniel Bassett and I live in Conn.
		 
				I was surfing the net for a source of 4'x10' copper sheets. when I 
		came across your website. I just wanted to tell you that as a vocational 
		schooled for 4 years and then local union #40 of the sheet metal workers 
		international union  schooled for another 4 years and then these past 17 
		years in Copper roofing that I am indeed impressed with your website and 
		the craftsmanship of your products. (at the time I am writing this I had 
		only gone through your chimney caps section, but I will go through the 
		whole site) I am going to put your site as one of my favorites and I 
		will steer people to your site when I can't do the work myself. You are 
		the only site that I feel that I can do this with.  I'm sure your 
		shop is much more than my operation which consists of me in my shed with 
		a workbench for the type of work that you are performing. I usually just 
		do copper roofs and windows, not to many chimney caps but a few. I am a 
		lone worker that picks up these jobs when I'm laid off from my various 
		union shops here in Conn.  
				  
				 This is turning into more than I had planned, I just wanted to tell 
		you that I thought your work was superb and I will pass on your web 
		address to any clients I feel I can't accommodate (this may not be many 
		but there are times when I'm working for an employer that I can't spare 
		the time to do some of the customers needs. Keeping in mind that I am a 
		one man operation).I am wondering though how 
		you got your sheet metal skills. Are you or were you in a local union? 
		This is my guess. Because most times when I see a quality piece of sheet 
		metal such as yours; the persons responsible are or were trained by the 
		Sheet Metal Workers International Union. 
				  
				 Any ways, good work and keep it up. Its inspiring to the rest of us 
		"hacks".   
				 Dan Bassett  
				 Meriden,Conn. Reply:That is very 
nice of you to say and I do appreciate you taking the time to write us. We have 
put a lot into our web site over the years, as you can see. It has literally 
taken me thousands of hours. It is a cheap way to advertise and reaches a better 
clientele, but it does take a rather large personal investment. Most other small 
companies farm out their web work, but they end up getting too frustrated trying 
to get the webmaster to do as they want and they loose steam and the web site 
never gets fully developed.
 I appreciate the 
referrals. If you contact me with an e-mail stating how a certain person is 
going to contact us for some custom work, I will send you a referral fee if I 
happen to make the sale. It is funny that you 
have thought this way about my training history. I talk about my past on a 
couple web pages:http://dmr-gutters.com/pg/history.htm and
			http://dmr-gutters.com/fs/FSbio.htm
 I was never trained 
in this at all. At only 18 years old I was became an auto mechanic without any 
training as well, and soon had the 3 local Honda dealerships sending clients to 
me. I was all self taught. Some people just have the gift for designing projects 
and thinking outside the box, where others cannot even follow written 
instructions. I love being creative and to solve problems.
 Like you, I am only 
one person, and could never hope to service all the people out there who has 
need for this type of work, so instead of being selfish with my experience, I 
freely share this with the world and future generations of fabricators. I can 
only hope they put the care into what they do, like I have. Too many people out 
there just don't give a shit. | 
	
		| 
			
				I will drop a check for $300 
		in the mail tomorrow and confirm sent.  You were very patient and 
		accommodating.
 | 
	
		|   
			
				David,
 Thanks for the holiday greetings.  I promised you some pictures and 
		here are some.  I am very happy with the fascia and scuppers that 
		you made for me.  Here are some pics showing the installation etc.  
		I have had a lot of good compliments on the fascia system that you 
		built.  It really looks nice and it was very easy to install (with 
		3 people that is).  I was amazed at the crates you put together for 
		shipping.  Those were a piece of work!
 
 Take care and happy holidays.
 John
 | 
	
		| 
			
				We are so happy with the gutters  
		you installed on our home several years ago. Your work is outstanding 
		and you are very precise in your operation. If any of my friends or 
		relatives need any gutter work I most certainly will recommend you.
				Thank you for all your efforts in my behalf. 
				  
				Richard Atiyeh | 
	
		| 
			
			
				
				     This 
				past weekend I finally finished installing the leaf screens I 
				purchased from you.  They are definitely the best ones I've 
				seen.  Besides their nice appearance I really liked how I 
				could shape them to fit the unusual spots.  We have 45 
				degree inside and outside corners on some of our gutters, plus 
				90 degree.  I was able to cut the screens for a nice "no 
				gap" joint in the corners and mold them to fit snugly at the hip 
				areas of the roof.  I'm hoping these hold up to the snow 
				and ice this winter.  If they do then in the spring I plan 
				on buying more to do my parents house.  
				
				Thanks for providing such a 
				fine product! 
				
				Al PietzoldRochester NY (south shore of Lake Ontario)
 
				
				
				
				  | 
	
		| From: "Mark 
		Antry" <mark.antry@xmission.c*m> Date: Fri, 30 Sep 2005
 
 
			
				Thanks David,I'll look over the web instructions, yes you included a bunch of 
				rivets and cleats so that should work out GREAT.  I have a 
				chop saw with carbide blade so that will work out great.  
				I'll review the instructions on the web before I start.  
				I'm still so happy with my leaf screens, they are performing 
				great.  I'll let you know how I make out on the leaf 
				catchers.  Not sure where it is on the Honey-Do list, so 
				don't know when I'll get to it.
 
				  
				Mark 
				by the way you run a very nice business.  I'm glad I 
				found it! | 
	
		| From: "George C." 
		<gnosiswithinu@hotmail.c*m> Subject: Thank you...
 Date: Mon, 19 Sep 2005
 
 
			
				
					Dear Mr. Rich,You know something? I'm on 
					the internet trying to find info on how to apply stucco on 
					an old basement wall and how to replace two of the 
					old basement widows but along the way, I found your web 
					site. So I just had to tell you that your work is admirable! 
					I thank you for providing the Chimney & Flashing Photo Page. 
					It is very informative and the photos 
					clearly illustrate what flashing entails. I am a great 
					admirer of skilled workers like yourself who take great 
					pride it their work and willing to share your knowledge with 
					others. I have yet to show your website to my lady who needs 
					her chimney flashed but has no idea why or how its done 
					properly.
 Anyway, thanks again for 
					your web site  Sincerely, George CarenzoPhiladelphia, Pa.
 | 
	
		| From: "C. A." <cacichelly@hotmail.c*m> Subject: 
		mitering
 Date: Sat, 10 Sep 2005
 Dear Sir, 
		my name is Christopher and I work as a carpenter/contractor in Winnipeg, 
		Manitoba.  I have really enjoyed your website and I think that you 
		do beautiful work.   Not wanting to waste your time with 
		compliments (but I can if you want ) I was wondering if you could tell 
		me how I should/could mite inside and outside corners for K style 5 inch 
		eavestrough.  I have extensive experience with fabricating aluminum 
		shapes  from flat stock to finished shape to applying (specifically 
		window cladding and soffit/ fascia) but alas, I have never observed 
		anyone in the process of making a seamless miter on aluminum eavestrough.  
		You seem to be a very approachable person and this is the main reason 
		why I am asking you and judging from your work I would be wise to take 
		your advice.  A family friend has asked me to redo their 
		eavestrough and I do not want to look like a hack.respectfully,
 Christopher
 Greetings Christopher,Thank you 
		for this inquiry. Yes, we should be able to help you. I am not familiar 
		with the term 'eavestrough'. Is that the term you are using for the K-5 
		gutter? I am sorry I was not successful in making our web site easier 
		and more logical for you to navigate. We would love to hear you ideas on 
		how to make it better. You can see a detailed step-by-step process of 
		making that sort of corner on our web site on the Kistler pages: 
		
		
		http://dmr-gutters.com/pg/Kistler3.htm 
		and 
		
		
		http://dmr-gutters.com/pg/Kistler4.htm 
		. If you feel that you need more information you can read over our 
		Gutter Contractors Schooling at:
 http://dmr-gutters.com/gm/gm1.htm
 Good luck. Date: 11 September 2005 Thank you very much for your reply. I did not see that link on 
		your site to those pages.  Eavestrough is actually the 'Canadian' 
		term for gutter.  So if you are ever a spy for the U.S. government 
		in Canada. Don't say gutter because you will give yourself away LOL.  
		What  can I say except you saved my butt and your business ethos 
		and craftsmanship should be emulated by everyone.  Old fashioned 
		values and old, old fashioned craftsmanship.  
			take care 
			Christopher | 
	
		| 
		
		 From: "Kristin 
		Bassett" <kristinbensen@earthlink.n*t> Subject: RE: Gutter Replacement
 Date: Sat, 27 Aug 2005
 Hi David,Thank you so much for the information.  
		I really appreciate the time, effort and quality you put into your work, 
		which is why we could only go with you for this job.  Please don't cut 
		more than 1/2 inch from rafter tails if needed; using any existing slope 
		is preferable in all cases.  Of course the gutters need to slope so 
		placing the porch downspouts on the columns is fine if necessary.  
		For any less than ideal downspout placement, we will dig out the 
		side 
		yards and pipe the runoff to the front yard.  I'd like to keep 
		horizontal/sloping downspouts off the sides of the house if possible, 
		too.  This is just the first of many projects on this house and as 
		you quote, "Conform, go crazy or become an artist." sounds like an 
		appropriate theme!  I'm going to try to strike a balance between 
		the three.
 
			
				Take good care and thank you again for the extra time,Kristin
 Date: 31 August 2005 
			
				David,First, thank you so much.  The check is going 
				out tomorrow.  We're the kind of people who get excited 
				about things like gutters (and rafter tails) and we've walked 
				around the house a couple of times to check them out and admire 
				them.  The best part is knowing that the job has been done 
				well.  That just doesn't happen often at all.  Very, 
				very few professionals can provide that peace of mind.  We 
				will be sending your contact info to our friends.
 
				  
				Thank you for the pictures, that is way above and beyond.  
				Not minding your business is just fine with me!  I'll be 
				calling the chimney guys for sure.  I would love the rest 
				of the pictures you have, thanks.  Is this even counter 
				flashing?  It doesn't look like anything goes into the 
				mortar.  I asked for counter flashing but...?  Also, 
				the piece you removed was up there on purpose, which is worse 
				than its having been forgotten.   
				  
				Take good care, 
				  
				Kristin and Stuart 
				  
				Here's another quote/saying: You never really own an old 
				house, you belong to it.
				Date: 1 September 2005 
					
						Hi again,I 
						forwarded your first email to my dad and this was his 
						reply.  I thought he had good questions.  We 
						would want you to do the flashing, but not if it has to 
						be torn up again with the new roof (in a few years).  
						And then when we do get a new roof, I'd like to hire you 
						to observe the roofers to make sure they do it right if 
						you would do that sort of work.
 [Her Father] That is so sad, Folks like that shouldn’t 
						be allowed to work on anything. Don’t they have 
						licensing laws up there? I hope you are going to let the 
						copper guys do it. I liked their presentation anyone who 
						would go that much trouble would probably go to the same 
						amount of trouble to do the job. Just have them take 
						pictures of the new work. Ask them if when the roof is 
						replaced how will the new shingles match up with the 
						copper they put in? Will it have to be done again? How 
						does that work? [Kristin Bassett] They put that scrap piece 
				up there on purpose to further divert water.  At least they 
				said the put some extra up there for that purpose.  By this 
				I mean that if you can just pluck it off the roof as if it were 
				a forgotten scrap then it means their work is literally garbage.  
				Anyway, no big hurry on this but we'll be calling you for more 
				work in the future.  Have a great weekend and thanks again.  
				Kristin and Stuart. | 
	
		|  From: 
		Tom Bromann <tombromann@bookletbinding.c*m> Subject: Thanks for everything
 Date: Wed, 24 Aug 2005
 
			
				David and Tia,I 
				received by gazebo cap yesterday and already have it installed.  
				It really classes up the look of the roof.  Thanks very 
				much for your quality workmanship and constant communication 
				during the manufacturing process.
 Tom | 
	
	
		|   
			
			Good evening David and Tia
				%20Happy.png)  
 I want you to know, clearly, David, that I have more than 
			faith in your business flow....I have watched carefully how you 
			work, how you sit in it, how you treat your materials and tools, the 
			reverence within which you move, into your work. The energy that 
			you, and Tia have added to it all is welcome and wonderful. Party 
			on~ This means more to me than I can say, embarking on the kind of 
			project this has been for us, and will continue, to be.....I 
			appreciate you~smile~ thank you.
 Hope 
			all is well, bright and busy
 Cait
 
 
				
				
					David,
 
					The roof looks fantastic!   Just got home and 
					went out and stared....now I am going to bed...lol... 
					Looking forward to seeing you tomorrow... 
					Charlie | 
	
		| 
		 From: 
		Robert L Alspaw <rlapanda@sbcglobal.n*t> Date: Mon, 25 Apr 2005
 Hey David,How are you guy's? Yes you 
		can have pictures of the scupper work we did with your product. It 
		turned out beautiful and the customers really love it. They are a little 
		freaked though; they say everybody in the neighborhood keeps walking by 
		staring at their house. I still need to take those pictures. You have 
		motivated me to do it soon. Well got to go. Talk to you soon.
 Robert - Advanced Gutter Systems, Sacramento, 
		California | 
	
		| 
		 * 
			
				David and Tia: 
				We received the cap in 
				great condition and it has been installed on our turret.  
				It looks absolutely beautiful.  I have to tell you how the 
				roofing company raved about the quality gauged material used and 
				the fine craftsmanship practiced to make such a beautiful piece.  
				They suspected I paid 3 times the amount I did to get this done. 
				  
				Thank you very much for 
				your piece of artwork.  I will send you a picture of the final 
				installed product in a couple of days. 
				  
				Regards, 
				Mike Wilder, Arlington Heights, Illinois | 
	
		|  * 
			
				David and TiaThe roof caps have arrived and yesterday 
				the weather broke enough for the roofing people to install them.  
				They look great.  They are bright and shiny now but I know 
				soon they will have the weathered look.
 
				  
				Thanks for a great job. 
				Jean Russo, Rhode Island, New York | 
	
		| 
		 From: 
			"Bill and Nancy Rank" 
		<WJRtheBest@aol.c*m 
			> Date: 5 Aug 2004
 Hi David and Tia,Thanks for the reply.  There is 
		certainly no need to rush and take up your weekends. I would be much 
		happier knowing that both of you were able to have some "relaxing" time 
		rather than jammed up working around the clock on this cap.  It is 
		quite evident that you take extreme pride in your work and I don't want 
		to turn this project into a chore for you.  So, enjoy your weekends 
		and I will mail a check for $600 off to you so that I can be put onto 
		your schedule.
 Thanks again. I'm not used to such 
		prompt responses - especially with such a concern for detail. We've been 
		dealing with a lot of suppliers for kitchen cabinets, plumbing fixtures, 
		etc... We usually have to chase them down for answers after waiting long 
		past their promised response date.  Thanks for a refreshing 
		experience!
 Have a great weekend,
 Bill Rank, Orlando, Florida
 
		Date: Thu, 23 Sep 2004
 Hi David and Tia,
 Sorry for the delay in emailing you, 
		but we received the cap on Monday. I cut only one side open to look at 
		it and it looks terrific - that's an understatement! I don't want to 
		take it out of the crate yet because I've had some problems in 
		contacting my builder and I don't want it unprotected until it is ready 
		to be installed.
 
 Wow, you did a great job. I can't wait to see it 
		on my home. The care and pride in your work is very evident - not only 
		in the product but in an equally impressive packing job. The DHL man had 
		it laying on its side in his truck. I was a bit concerned about this 
		until I cut open one side and saw that an eggshell would have been 100% 
		protected in that crate.
 
 Thanks for your hard work and attention 
		to detail.
 
 I'll be emailing pictures as soon as it is installed.
 
 Thanks 
		again,
 
 Nancy and Bill Rank, 
		Orlando, Florida
 | 
	
		| From: "Alan 
		Rachlin" <AlanRRachlin@aol.c*m> 
			Subject: Eureka!
 Date: Fri, 18 Jun 2004
 Hi Mr. Rich,
 Thank you very much for taking so 
		much time to respond to my email. I can't believe that you wrote such a 
		comprehensive reply. I'm sorry that I've been so slow to get back to 
		you. I appreciate your expert advice on what to do about my drain issue. 
		I've already yanked the strainer out and will definitely put in a 
		Leaf-catcher in that and other problem downspouts (I need three -- can I 
		order online?).
 Date: Mon, 9 Aug 2004 Hi David,
 Well, the copper 
		funnel, downspout, and Leaf-catcher are up. I took ten times longer to 
		do it than you would've, but at least I did it one-tenth as well as you 
		would've. Fortunately, with the instructions in your emails and at your 
		website, it was hard for me to mess up, though I tried my best. As you 
		knew, the hardest part was installing the funnel, but eventually I got 
		it in (with a flange as you suggested) and caulked everything -- twice. 
		The copper looked beautiful, but we still went ahead and painted it 
		white to match the other gutters and downspouts. I'm not really done 
		because I first have to do some re-grading of the ground and then 
		install the underground drainpipe -- which probably won't get done until 
		late next month. (I'll email you a photo when it's totally done.) But I 
		feel like the most important part is done -- thanks to you. Now, I'm 
		just waiting for a deluge so I can test the system. I have no doubt that 
		the funnel will make a huge difference -- the opening at the bottom of 
		the built-in gutter is now 24 square inches instead of the mere 4 square 
		inches it used to be. Thank you so much for all you've done. I truly 
		appreciate everything: your brilliant plan, numerous emails, patience 
		with my ignorance, meticulous instructions, turnkey package, product 
		quality, responsiveness, and kindness. Across over 3000 miles you solved 
		my problem and did so by guiding a total novice -- me. You're the 
		master!
 
 Thanks,
 Alan Rachlin, Great Falls, Virginia
 | 
	
		| 
		 From: 
		"Doug Szakacsy" <donacci@yahoo.c*m> Subject: Re: Summer Project
 Date: 4 July 2004
 Hi David,We got the picture, it looks great! 
		Hannah and I will see you tomorrow. Been very busy with other house 
		repairs, hope you didn't need any further assistance before we come. See 
		you soon and thanks, Doug
 Date: 12 July 2004 Hi David,Thanks for the pics! 
		We enjoyed meeting you folks and appreciated your dinner company. We 
		love the copper. It will probably still be a while before I put it up. 
		It's the icing on the cake and the cake's still in the oven.
 Seems as though the shake roof was 
		nailed directly into what one roofer called a "false-roof"? He said 
		he'll need to put down some plywood after stripping off the old shingles 
		and felt? This is why my estimate for the moderate comp roof was double 
		what was originally estimated by our house inspector (a former roofer). 
		Ah., California. Let me know if you need a little postage 
		compensation when it comes time to send out the second grille. Thanks, Doug Date: 26 July 2004 I really appreciate your thoroughness/attention to 
		detail and customer service. You guys are the best! Doug Szakacsy, Oxnard, California | 
	
		| From: "Jim 
		Wilson" <jimwilson3@charter.n*t> Subject: Thank you.
 Date: 19 Jun 2004
 
		Good Morning,I live in Manistee, Michigan and have 
		been slowly replacing our roof. Our home was build within a year or two 
		of 1890. When stripping the shingles I found three layers of asphalt and 
		one of cedar shake. Although I have spent two summers working with 
		roofing crews. I am no expert. I would like to due right by the original 
		builders and return the roof to the original condition. The flashing has 
		been an issue until I found your website. I found the original chimney 
		flashing and can see how I should replace it. I just was not sure if 
		re-flashing in the same original method is still the best way?
 Thank you for confirming my thoughts in re-flashing 
		and counter-flashing. Sincerely,Jim Wilson, Manistee, Minnesota
 | 
	
		| 
		 From: 
		"Paul A Hubanks" <paul@mindstar.c*m> Subject: RE: Custom Chimney Cap
 Date: 28 April 2004
 Thanks, for helping me out with this project! Date: 29 April 2004 Looks great! This is a big 
		improvement over my current too small (and flat) lid that doesn't 
		completely cover my chimney hole. I doubt very many metal workers could 
		have pulled off this difficult design. Nice Job! Thanks again for all your help. Date: 4 May 2004 Just wanted to let you know that I 
		got the caps late last week and just installed the smaller one on my 
		chimney today. It fit perfectly!!! Thanks for doing such a fantastic 
		job. I am keeping the bigger one as a spare. This was a 
		tough project and you executed it beautifully. 
		Paul Hubanks, Bowie, Maryland | 
	
		| From: 
		"Tom and Ram Giberson" <tgiberson@charter.n*t> Subject: RE: Turret Roof Cap Custom 
		Work for Tom and Ram Giberson
 Date: 19 Apr 2004
 David , I am stunned! The cap is looking better than 
		my wife and I could have imagined. Our renovation project has taken over 
		one year of unrelenting work to this date and still has a ways to go 
		before the completion of this first phase of our overall renovation 
		plan. I am a physician and have the privilege of working with dedicated, 
		gifted people in my day to day activities. During this renovation I have 
		been extremely impressed with the talent, skill level, creativity, and 
		integrity of those who have been part of this project. The renovation 
		was intended to turn a house into something that was our home. What we 
		have found is that our home is not just rooms and projects, but stories 
		of the people who worked to transform a concept into reality. It has not 
		always been “fun”, as we have been living in our home throughout, but it 
		has been a pleasure to interact with you and with so many others who are 
		unique and talented artisans. For that, as well as the beautiful cap, we 
		thank you.
 Tom and Ram Giberson, 
		Athens, Georgia 
		 Date: 8 June2004 We finally got the roof cap and 
		weathervane up. To say that it is spectacular would be a little 
		understated. I have asked our contractor to take some digital pictures 
		and send them to you. We have seen your work on the cap on your web 
		page. That is so cool! Thanks for everything.
 Tom and Ram 
		Giberson, Athens, Georgia
 | 
	
		| From: "Larry Hodge" 
		<hodgel@bellsouth.n*t> Subject: RE: Turret Roof Cap 
		Custom Work for Tom and Ram Giberson
 
		Date: 16 Apr 2004 
		  
		David, The work looks great. We cut the check 
		yesterday with our check run and it is being mailed today. If you do not 
		receive it by Tues. let me know.
 Thanks,
 
		Larry Hodge CRLarry Hodge Construction Inc. 
		Watkinsville, GA
 | 
	
		| 
		 From: 
		"Jim&Connie Huffmon" <jimconie@msn.c*m> Subject: Copper cap
 
		Date: 24 Feb 2004 
		  
		David, Enclosed are a couple of pictures of the 
		copper cap that you fabricated for me. I thought you might like to see 
		it installed. It fit very well and installed simply. I was very pleased 
		with the quality of the cap and construction. All of our dealings to 
		order and build the cap went well. I would recommend you to all.
 
		Thank you,Jim Huffmon, California
 | 
	
		| From: "Richard Atiyeh" 
		<RAtiyeh@aol.c*m> 
			Subject: Gutters
 Date: Thu, 20 Nov 2003
 I want to thank you for coming 
		out last night and unplugging our gutters. We are sorry that it was such 
		a miserable night and how uncomfortable you must have been doing the 
		work. We couldn't sleep for 2 nights because of the constant dripping 
		noise. I hope the problem has been taken care of. You take good care of 
		your customers and we appreciate it. Richard Atiyeh, Portland, Oregon | 
	
		| 
		From: "Sherry Block" 
		<johnandsherryblock@sbcglobal.n*t> Subject: Re: Gutter screen
 
		Date: 16 Nov 2003 
		  
		David, Thanks for your help I appreciate it,
 Erik Block, Hadlyme, Connecticut | 
	
		| 
		From: "David M. Siegler" <david@Siegler.c*m> 
			Subject: Gazebo Cap Arrived
 
		Date: 21 Oct 2003 
		  
		David,The cap arrived yesterday. Looks great and 
		like it will last forever. Thanks for including the copper nails, they 
		were on my list to buy. I will put it up top tomorrow so I'll know about 
		the fit then.
 Thanks!David Siegler, Mid Valley, California
 | 
	
		| 
		From: "Gagnon, Neal" <Neal.Gagnon@bellsouth.c*m> 
			Subject: RE: Gutter Parts Delivery for 
		Homeowners
 
		Date: 17 Oct 2003 
		  
		The units are beautiful, and well built. Not installed 
		yet...hopefully this weekend.Take care, Neal Gagnon, Raleigh, North 
		Carolina
 | 
	
		| 
		
		 From: 
		"Nell & Sean" <seannell@theofficenet.c*m> Subject: Copper Gazebo Cap Installed
 
		Date: 30 Sep 2003 
		  
		Dave, This morning I attached the top. I am 
		very pleased with the quality of workmanship.  It fits perfectly! The 
		corner braces just clear the corners of my octagon walls and are visible 
		from below. I really struggled trying to install the last side of metal 
		roofing and trim...ouch! My legs are cramped. Anyway, you know roofs 
		pretty well.
 Peace to 
		you and Tia.. 
		Sean, Eastern Washington
 
		PS...I have enjoyed working with you and hope we can 
		do more business in the future. I also want to say that your personal 
		information on your website is really, well, quite extensive to say the 
		least. Not many people would be brave enough to share that with the 
		public. Kudos to you!   
		  | 
	
		| 
		
		 From: 
		"Todd Huegli" <todd.huegli@prodigy.n*t> Subject: RE: The Copper Gazebo Cap That 
		You Ordered
 
		Date: 30 June 2003 
		  
		David,We received the copper cap. It looks great 
		on the gazebo. Thanks again. I believe you spoke to my carpenter when he 
		told you we'd send pictures. I have some, but not in digital format. If 
		you'd like me to send some of them, please forward your address again.
 
		I do have one question. Why do you change the pitch 
		slightly from what is given. Does this help ensure the lip stays tighter 
		against the shakes? Thanks for your quality workmanship. 
		Todd Archadeck of Des Moines, Iowa
 
		Date: 2 Jul 2003 
		I did get the original e-mail and the pictures and 
		instructions were very helpful. I hope we can do business again in the 
		future. It's nice to work with suppliers like yourself who work hard at 
		quality and customer service. Keep up the good work. 
		I didn't see much info on gazebo caps on your web 
		site-we have about 80 offices around the country and  thought you may 
		want me to forward some info about the services you provide. I could 
		just post your web site to the other offices, but it focused mainly on 
		gutters. Let me know. Todd Huegli 
			Archadeck of Des Moines, Iowa
 
		Date: 2 Jul 2003 
		David, I just posted your web link on the 
		Archadeck bulletin board. I hope you get some business. As a national 
		company, we do a lot of gazebos each year.
 
		Todd | 
	
		| 
		
		 From: 
		"Jeffrey Baker" <jbaker@biznet.n*t> Subject: Re: Gazebo Work Bid
 
		Date: 22 Apr 2003 
		  
		BTW... Gail loves it :) 
		Jeff & Gail Baker, Glen Allen, Virginia | 
	
		| 
		From: "James" <james@wcci.b*z> 
			Subject: Re: Gutter Work
 
		Date: 28 Mar 2003 
		  
		David - Just wanted to let you know that I am very 
		please with how the gutters turned out. They look fantastic! THANK YOU! 
		THANK YOU! THANK YOU! James, Portland, Oregon | 
	
		| From: 
		"Dale Yocum" <dale@yocum.c*m> Subject: Copper Gutter Work
 
		Date: 18 Mar 2003 
		  
		David, I’m glad to see on your web site that 
		you’ve been keeping busy! It’s nice to see that your attention to 
		quality is paying off in more business. So far our copper gutters you 
		installed last summer have been working great.
 
		Thanks for your help,Dale Yocum
 4343 SW Fairview , Portland, Oregon
 
		Date: 26 Mar 2003 
		Thanks for all your efforts and going beyond the call 
		of duty. I didn't really expect you to do that for free...what a nice 
		gesture on your part! Thanks again,Dale
 
		  
		
		
		 | 
	
		| 
		From: "Bob Morgan" <Bob@6string.us> 
			Subject: Your Gutter Work
 
		Date: 13 Jan 2003
 
		David,Susan and I appreciate the professional job 
		you did on our gutters. If you wish to use us as a reference, please 
		feel free to do so.
 Bob Morgan, Portland, Oregon | 
.